About The Position

The Instructional Designer is responsible for designing and developing engaging, high-quality digital learning solutions that align with business objectives and employee needs. This role supports enterprise-wide learning initiatives by translating learning requirements into effective experiences, ensuring content is aligned to established standards, and leveraging learner insights to continuously enhance impact.

Requirements

  • Post-secondary education in Learning, Human Resources, Business, or a related field
  • Experience in instructional design, digital learning development, or a related learning and development role
  • Strong knowledge of adult learning principles and instructional design methodologies
  • Hands-on experience with tools such as Articulate (Rise & Storyline), Vyond, and Adobe Creative Cloud
  • Ability to design engaging, learner-centric experiences across a variety of formats and platforms
  • Strong project management skills with the ability to manage multiple priorities and meet deadlines
  • Strong communication and stakeholder management skills
  • High attention to detail and strong problem-solving capabilities
  • Ability to work independently and collaboratively in a fast-paced, global environment

Nice To Haves

  • Experience in financial services or a large, complex organization is considered an asset

Responsibilities

  • Design and develop digital learning solutions that align to business goals, learning objectives, and enterprise standards
  • Partner with Business HR and stakeholders to assess learning needs and define program objectives and outcomes
  • Create learning experience artifacts (e.g., storyboards, scripts, wireframes, prototypes) to guide development and support stakeholder alignment
  • Develop and maintain digital learning content using tools such as Articulate (Rise, Storyline), Vyond, and Adobe Creative Cloud
  • Apply adult learning principles and instructional design methodologies to create engaging, effective learning experiences
  • Support the end-to-end design process, from needs analysis through to development, testing, and implementation
  • Provide updates on project progress, timelines, and risks, and collaborate with partners to ensure successful delivery
  • Monitor industry trends and best practices to recommend enhancements to learning experiences and approaches
  • Ensure learning solutions align with organizational policies, procedures, and risk considerations
  • Contribute to global learning initiatives and projects, supporting employees across multiple business areas
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