Instructional Designer I

Texas A&M•College Station, TX
•Hybrid

About The Position

The Instructional Designer I will support faculty in applying digital learning technologies, strategies, and best practices that support the academic mission of the College of Arts and Sciences. This role will support course design across various teaching modalities, develop and deliver faculty training opportunities, and use data and assessment outcomes to inform continuous improvement, student success, and faculty development.

Requirements

  • Bachelor's or equivalent combination of education and experience.
  • Experience supporting faculty and students in higher education, with a background in instructional design, curriculum and instruction, graphic design, faculty development, workshop facilitation, or adult learning.
  • Proficiency with contemporary educational technologies in an integrated digital learning environment, including Canvas and associated tools such as Google Workspace, Zoom, and Microsoft applications.
  • Knowledge of pedagogical best practices and the ability to develop engaging, accessible, and effective instructional materials for all learners.
  • Strong written and verbal communication skills, including experience writing, proofreading, editing, or designing instructional materials.
  • Demonstrated creativity, strategic thinking, and problem-solving skills, with sights set on innovative solutions.
  • Ability to track metrics and apply assessment outcomes in a continuous improvement model.
  • Ability to troubleshoot and support faculty’s use of learning technologies in a fast-paced environment within a large College.
  • Understanding of compliance measures for security, accessibility, and the protection of student data in the digital learning environment.
  • Strong interpersonal, customer service, organizational, and multitasking skills, with the ability to work independently and collaboratively.

Responsibilities

  • Collaborate with instructional designers and multimedia specialists to support digital learning initiatives across the College of Arts and Sciences.
  • Present workshops and provide one-on-one training on various College approved digital learning tools.
  • Host scheduled office hours weekly to provide faculty with live support on Canvas, third-party tools and other digital learning questions.
  • Create and review training documents and videos to support faculty.
  • Maintain the layout and content of the repository that is available to faculty in an online environment.
  • Review support tickets that come in via email or the ticketing system and respond accordingly.
  • Analyze support data and semester usage trends for digital learning tools to identify faculty needs, recommend targeted support, and inform future tool adoption based on best practices.
  • Collaborate with team members to update content, address emerging needs, and improve digital learning support services.
  • Complete special projects related to the digital learning environment as directed by the Assistant Director and Assistant/Associate Dean for Digital Learning.

Benefits

  • Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts , and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums.
  • 12-15 days of annual paid holidays.
  • Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
  • Automatic enrollment in the Teacher Retirement System of Texas
  • Free exercise programs and release time
  • All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more.
  • Educational release time and tuition assistance for completing a degree while a Texas A&M employee.
  • Living Well, a program at Texas A&M that has been built by employees, for employees.
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