Instructional Designer & Business Analyst

ZipStaff • Washington, DC

8d • Onsite

About The Position

ZipStaff is seeking an Instructional Designer & Business Analyst for a major passenger-rail and transportation organization in Washington, DC. You will capture functional requirements and turn complex workflows into SharePoint content, Visio flows, and visual training. This is a dual BA + instructional design seat—not a standalone trainer and not a Jira-only BA.

Requirements

• 5+ years combined business analysis and instructional/visual design.
• At least 3 years gathering business/functional requirements, use cases, and structured documentation.
• At least 3 years designing graphic-based communications and visual learning materials.
• SharePoint authoring/administration.
• Advanced Word, PowerPoint, and Visio.
• Strong written and verbal communication with business and technical audiences.
• Ability to work on-site in Washington, DC.
• Must be legally authorized to work in the United States without sponsorship now or in the future.

Nice To Haves

• Transportation operations, travel, or airline/rail environments.
• Graphic production tools beyond PowerPoint.
• Content-management / knowledge-base ownership.

Responsibilities

• Partner with business and technical staff on business cases, functional/technical requirements, Visio process flows, and use cases.
• Maintain educational resources and UI materials on SharePoint and other CMS tools.
• Design graphics, visual assets, and instructional communications.
• Bridge non-technical stakeholders and development teams.
• Audit and standardize UI materials, documentation, and digital assets for internal use.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed