Instructional Design Team Performance Manager
About The Position
This role focuses on providing day-to-day leadership, coaching, performance management, and professional development for a team of Instructional Designers. The manager will monitor project progress, ensure timely delivery of learning solutions, and maintain high standards of quality and best practices. Key responsibilities include managing team capacity, balancing priorities, resolving execution issues, building strategic partnerships with stakeholders, and improving team efficiency and operational consistency. The role also involves tracking key performance metrics to evaluate team effectiveness and ensure the delivery of high-quality learning solutions.
Requirements
- Leadership and coaching experience.
- Performance management skills.
- Experience in professional development.
- Ability to conduct one-on-one meetings.
- Skill in establishing performance expectations.
- Ability to provide timely feedback.
- Fostering a culture of accountability, collaboration, and continuous improvement.
- Monitoring project progress.
- Managing team capacity.
- Workload distribution management.
- Prioritization skills.
- Resource management.
- Risk mitigation.
- Learning solution review.
- Providing instructional design feedback.
- Implementing improvements based on standards and best practices.
- Capacity planning.
- Team utilization management.
- Resolving execution issues.
- Removing obstacles.
- Supporting decision-making.
- Escalating risks.
- Building strategic partnerships with stakeholders.
- Aligning learning initiatives with organizational priorities and performance goals.
- Identifying opportunities for process improvement.
- Standardizing processes.
- Enhancing collaboration.
- Strengthening operational consistency.
- Tracking instructional design metrics.
- Monitoring quality review outcomes.
- Tracking project progress.
- Monitoring learner feedback.
- Monitoring stakeholder satisfaction.
- Evaluating team effectiveness.
- Supporting performance improvement.
Responsibilities
- Provide day-to-day leadership, coaching, performance management, and professional development for a team of Instructional Designers.
- Conduct regular one-on-one meetings, establish performance expectations, provide timely feedback, and foster a culture of accountability, collaboration, and continuous improvement.
- Monitor project progress, team capacity, workload distribution, and competing priorities to ensure timely delivery of learning solutions.
- Partner with the Instructional Design Manager to balance resources, mitigate risks, and adjust priorities as business needs evolve.
- Review learning solutions, provide actionable instructional design feedback, and partner with designers to implement improvements that align with established standards, quality expectations, and best practices.
- Partner with the Instructional Design Manager and other department leaders to balance priorities, capacity planning, team utilization and address competing business demands.
- Serve as the primary operational leader for the Instructional Design team by resolving execution issues, removing obstacles, supporting decision-making, and escalating risks when appropriate.
- Build strong partnerships with Learning & Knowledge leaders, operational stakeholders, project managers, subject matter experts, and business leaders to align learning initiatives with organizational priorities and performance goals.
- Identify opportunities to improve team efficiency, standardize processes, enhance collaboration, and strengthen operational consistency.
- Track instructional design metrics, quality review outcomes, project progress, learner feedback, and stakeholder satisfaction to evaluate team effectiveness, support performance improvement, and ensure consistent delivery of high-quality learning solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
