Instructional Design Specialist

Nestle Operational Services Worldwide SA•Solon, OH

5d•$76,000 - $100,000•Hybrid

About The Position

The Instructional Design Specialist plays a key role in designing, developing, and refining engaging learning experiences that support Nestlé USA's people, capability, and business priorities. Working as part of the Learning & Organizational Development (L&OD) team, you will apply adult learning principles and instructional design methodology to build instructor-led, virtual, and eLearning content that is accessible, effective, and aligned to business objectives. You will partner closely with Subject Matter Experts (SMEs), L&OD colleagues, functional teams, and enterprise LMS administrators to translate learning needs into interactive, learner-centered solutions delivered through the GROW LMS and future Learning Experience Platform (LXP). This role reports to the Sr. Manager, L&OD and is based in Arlington, VA or Solon, OH.

Requirements

Bachelor's degree in Instructional Design, Educational Technology, Adult Learning, or a related field—or equivalent work experience.
2+ years of instructional design experience with responsibility for end-to-end creation of instructor-led and/or eLearning materials in a corporate or education environment.
Demonstrated experience applying instructional design frameworks and adult learning principles.
Working knowledge of Learning Management Systems (uploading SCORM/AICC content, testing, light troubleshooting).
Proficiency in eLearning authoring tools (e.g., Articulate 360, Adobe Captivate) and MS Office (Word, Excel, PowerPoint, Teams).
Strong project and time management skills with the ability to manage multiple deliverables and meet deadlines.
Creative problem-solving skills with an eye for engaging, learner-centered design.
Excellent written and verbal communication skills, with the ability to translate complex content into clear learning experiences for diverse audiences.
Ability to build productive, collaborative relationships across technical and non-technical teams.
High attention to detail, strong organizational skills, and a continuous improvement mindset.

Nice To Haves

Experience with graphic/multimedia tools (e.g., Adobe Creative Suite) and video/animation development.
Familiarity with SCORM/AICC standards, accessibility best practices, and Kirkpatrick evaluation methodology.
Instructional design experience in a large, multi-site corporate environment (e.g., corporate offices, manufacturing/distribution).

Responsibilities

Design and develop instructor-led, virtual, blended, and eLearning content using sound instructional design methodology and adult learning principles.
Collaborate with SMEs to identify learning objectives, define outcomes, analyze target audiences and job tasks, and organize complex content into clear, engaging learning experiences.
Storyboard, script, and build digital learning assets—including videos, interactive modules, simulations, job aids, participant guides, and facilitator guides—that address multiple learning styles and are accessible to all learners.
Develop Level 1 and Level 2 assessments to measure learner reaction and knowledge, and refine content based on evaluation data.
Conduct quality reviews of deliverables for instructional soundness, accuracy, brand alignment, and accessibility standards.
Load, test, and maintain course content within the LMS, including SCORM/AICC packages, curriculums, assignments, and assessments.
Manage user-acceptance testing (UAT) for newly introduced or modified learning content.
Partner with LMS administrators to troubleshoot content-related issues and support compliance and audit reporting needs.
Manage multiple instructional design projects simultaneously—developing project plans, timelines, and deliverables while working within defined budgets.
Support the rollout of new learning programs, LMS enhancements, and process improvements aligned with L&OD priorities and Community of Practice.
Contribute to the design and content development for the enterprise Learning Experience Platform (LXP) rollout.
Provide guidance and coaching to facilitators, trainers, and content owners on instructional design best practices.
Perform additional duties as assigned to support the L&OD function.