Instructional Design Specialist

James Hardie•Berwyn, IL

9d•Onsite

About The Position

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com.

Requirements

Bachelor’s degree in Instructional Design & Technology, Learning Experience Design, or Educational Technology
Minimum of 2-5 years of professional experience creating eLearning content, multimedia assets, or digital instructional materials.
Demonstrated proficiency with Articulate suite, Camtasia and Adobe Photoshop & Creative Suite.
Experience working with LMS platforms, SCORM packaging, tracking, and troubleshooting.
Strong foundation in adult learning theory, instructional design principles, and performance consulting.
Experience collaborating with sales leaders, SMEs, and cross‑functional partners.
Strategic thinking and business acumen.
Consultative partnership and influence.
Learner centric design mindset.
Attention to detail and instructional quality.
Bias for action and continuous improvement.
Excellent communication skills, with the ability to explain complex concepts in a clear manner.
Strong organizational skills with the ability to handle multiple projects at one time.
Ability to take initiative, troubleshoot issues independently, and recommend improvements that enhance learner experience and visual impact.
Adaptability in a fast-moving environment with shifting priorities and evolving training needs.

Responsibilities

Partner with business stakeholders to conduct learning needs assessments, identify performance gaps, and define clear learning objectives tied to business outcomes.
Determine when training is the appropriate solution versus alternative interventions (e.g., job aids, process improvements, manager enablement).
Translate business priorities into structured learning strategies and curriculum roadmaps aligned to commercial goals.
Lead collaboration with subject matter experts to curate content, validate accuracy, and ensure practical application of learning.
Serve as a trusted advisor to Sales Leaders and business partners, setting expectations and guiding decisions throughout the design process.
Design & develop engaging, interactive instructor‑led, virtual, blended, and digital learning experiences using sound instructional design methodology and adult learning principles.
Utilize learning technology such as Articulate 360 suite (Storyline and Rise) Camtasia, and Adobe Creative Suite to produce and design learning content & assets.
Create learning objectives, content outlines, scripts, storyboards, and assessments that ensure alignment to desired behaviors and outcomes.
Collaborate with Sr. Instructional Designer to ensure instructional intent, quality, and learner experience processes & standards are upheld & followed.
Define success measures and support evaluation of learning effectiveness and business impact.
Incorporate feedback and performance data to continuously improve learning solutions and learner outcomes.