Instructional Design Specialist Chicago, IL

James Hardie•Chicago, IL

2d•Onsite

About The Position

James Hardie is a leader in exterior home and outdoor living solutions, offering a diverse portfolio of products. With a global presence and a commitment to sustainable innovation and a Zero Harm culture, the company is dedicated to building a better future. This role involves partnering with business stakeholders to assess learning needs, identify performance gaps, and develop effective learning strategies and solutions. The specialist will collaborate with subject matter experts and sales leaders to design and develop engaging learning experiences across various formats, utilizing learning technologies to produce content. The position also includes evaluating the effectiveness of learning solutions and driving continuous improvement.

Requirements

Bachelor’s degree in Instructional Design & Technology, Learning Experience Design, or Educational Technology
Minimum of 2-5 years of professional experience creating eLearning content, multimedia assets, or digital instructional materials.
Demonstrated proficiency with Articulate suite, Camtasia and Adobe Photoshop & Creative Suite.
Experience working with LMS platforms, SCORM packaging, tracking, and troubleshooting.
Strong foundation in adult learning theory, instructional design principles, and performance consulting.
Experience collaborating with sales leaders, SMEs, and cross‑functional partners.
Strategic thinking and business acumen.
Consultative partnership and influence.
Learner centric design mindset.
Attention to detail and instructional quality.
Bias for action and continuous improvement.
Excellent communication skills, with the ability to explain complex concepts in a clear manner.
Strong organizational skills with the ability to handle multiple projects at one time.
Ability to take initiative, troubleshoot issues independently, and recommend improvements that enhance learner experience and visual impact.
Adaptability in a fast-moving environment with shifting priorities and evolving training needs.

Responsibilities

Partner with business stakeholders to conduct learning needs assessments, identify performance gaps, and define clear learning objectives tied to business outcomes.
Determine when training is the appropriate solution versus alternative interventions (e.g., job aids, process improvements, manager enablement).
Translate business priorities into structured learning strategies and curriculum roadmaps aligned to commercial goals.
Lead collaboration with subject matter experts to curate content, validate accuracy, and ensure practical application of learning.
Serve as a trusted advisor to Sales Leaders and business partners, setting expectations and guiding decisions throughout the design process.
Design & develop engaging, interactive instructor‑led, virtual, blended, and digital learning experiences using sound instructional design methodology and adult learning principles.
Utilize learning technology such as Articulate 360 suite (Storyline and Rise) Camtasia, and Adobe Creative Suite to produce and design learning content & assets.
Create learning objectives, content outlines, scripts, storyboards, and assessments that ensure alignment to desired behaviors and outcomes.
Collaborate with Sr. Instructional Designer to ensure instructional intent, quality, and learner experience processes & standards are upheld & followed.
Define success measures and support evaluation of learning effectiveness and business impact.
Incorporate feedback and performance data to continuously improve learning solutions and learner outcomes.