Instructional Design & Quality Specialist

American Savings BankHonolulu, HI
$71,000 - $100,000

About The Position

This role is responsible for creating, delivering, and evaluating learning programs. Develops training materials, works with subject matter experts, and facilitates high-quality learning experiences for teammates across the bank.

Requirements

  • Excellent project management and organizational skills.
  • Application of adult learning principles, and instructional design theories, practice and methods.
  • Problem-solving abilities and able to perform complex analyses and make sound decisions.
  • Experience designing and developing blended learning solutions utilizing the ADDIE model.
  • Highly proficient verbal, written, and interpersonal communication skills.
  • Excellent teaching, presentation, and facilitation skills.
  • Excellent attention to detail.
  • Proficient with Microsoft Office applications (i.e., Word, Excel, PowerPoint, Outlook).
  • Valid US driver’s license and access to a motor vehicle to travel for off-site training/meetings.

Nice To Haves

  • Data analytics and experience with assessment instruments.
  • Knowledge of six sigma or continuous improvement/quality assurance discipline.
  • Experience with technology tools for online learning.

Responsibilities

  • Drives and takes ownership for curriculum projects from start to finish to improve teammate performance and engagement.
  • Designs and develops program materials in alignment with adult learning principles.
  • Collaborates with subject matter experts to develop course content.
  • Applies quality assurance standards across curriculum for consistency and learning effectiveness.
  • Evaluates program effectiveness on a continuing basis.
  • Maintains project documentation and course folders.
  • Designs, develops, and facilitates training courses which may include on-demand, classroom, or live virtual formats.
  • Writes scripts, records narration, and creates slides/eLearning.
  • Creates job aids, participant guides, coaching tools, etc.
  • Provides exercises and activities that enhance the learning process.
  • Provides guidance and directs support to departments / teammates.
  • Advises on content and approach to targeted learning needs.
  • Advises on team learning needs for intact teams or departments.
  • Supports career enrichment through talent discussions.
  • Completes other work as needed across all L&D functions, such as Learning Management System (LMS) administration, class coordination, data analyses, and ad hoc projects.
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