Instructional Assistant Atlanta (IT Support)
About The Position
Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as he/she trains Per Scholas learners to be outstanding entry and mid-level technicians. The role involves classroom facilitation using a structured curriculum, assisting the Technical Instructor in conducting technical training, and supporting learners in areas such as hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management. The position requires a hands-on, interactive teaching style, leading study groups, preparing review materials, and ensuring all equipment is managed. The Instructional Assistant will also utilize an in-house Learning Management System for assignments, tests, performance monitoring, and data entry. Additionally, the role involves managing learner performance by providing feedback, identifying challenges, implementing study plans, enforcing program policies, and participating in progress meetings. Administrative duties include participating in staff meetings and conducting real-time learner data entry in Salesforce and/or Canvas.
Requirements
- Graduate of a Per Scholas Training Program
- Obtained all certifications offered in the training course in which you participated
- Ability to teach in a highly interactive and hands-on style
- Passion for teaching others
- Flexibility to adapt to changes in schedule
- Interest in being part of a culture of continuous improvement
- Team oriented
- Highly responsive communicator
- Excellent verbal communication skills
- Tech-savvy and can learn quickly
- Strong time management skills and ability to balance multiple projects and tasks
- Belief that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.
Nice To Haves
- Thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
- Data-driven, result-oriented, and a forward-looking catalyst for social change.
- Collaborative and flexible work style.
- Excited to work cross-functionally with other departments and independently.
- Strong oral and written communication skills.
Responsibilities
- Assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs.
- Facilitate classroom sessions using a structured and approved curriculum, employing a highly interactive, hands-on style.
- Consult with the Instructor before providing learners with review materials, videos, or other support.
- Form and lead study groups using the instructor's evaluations, with topics determined by the instructor and learners.
- Consult with the instructor to determine activities for present and upcoming days and assist in gathering necessary tools for lectures and labs.
- Be prepared to conduct a lesson if the instructor needs to be out of the classroom (for a limited duration).
- Ensure all equipment loaned to or used by learners is returned properly.
- Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards.
- Provide learners with ongoing feedback, recognize challenges early, and work with the instructor and/or coaches to overcome them.
- Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
- Implement individualized study plans for learners who are struggling.
- Participate in all required learner progress meetings.
- Monitor and enforce learner class attendance, dress code, and other program policies.
- Participate in staff meetings.
- Conduct real-time learner data entry in Salesforce and/or Canvas.
Benefits
- Over 40 days of paid time off each year (holidays, vacation, sick/personal time)
- Holiday pay upon hire (22 holidays annually)
- 80 Wellness Hours for Sick, Safe, or Personal reasons
- Accrued Vacation time (increases with tenure)
- Comprehensive Medical Coverage through Cigna or Kaiser Permanente
- Health Reimbursement Account (HRA) up to $4,000 for individuals and $8,000 for families
- Dental and Vision Insurance
- Employer-paid dental and vision premiums for those who waive medical coverage
- 401(k) plan with 100% employer match on contributions up to 6%
- Employee Assistance Program (EAP) for counseling, legal support, and financial resources
- Up to 6 weeks of 100% paid parental leave
- Employer-paid life and AD&D Insurance
- Employer-paid short-term disability coverage
- Option to elect additional life coverage and long-term disability insurance
- Flexible Spending accounts (healthcare, dependent care, commuting expenses)
- Voluntary benefits: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance
- Healthcare concierge support
- Financial wellness tools
- Employee discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
