IT Support Assistant
WESLEY COMMONS•Greenwood, SC
•Onsite
About The Position
The Information Support Assistant is responsible for providing software and hardware support, training, and troubleshooting in a networked environment. Provides support on a wide range of systems including PC workstations, smartphones, tablets, cable TV/Internet systems, and telephone systems.
Requirements
- Associate degree in Information Technology, Computer Science, or a related field
- Experience in providing hardware and software support
- Experience with troubleshooting and maintaining cable systems
- Strong problem-solving skills
- Excellent communication skills
- Customer service skills
- Ability to work independently
Nice To Haves
- Experience supporting computers, tablets, and phones
- Knowledge of networking
Responsibilities
- Provide hardware and software support and technical assistance to residents.
- Respond to first-level user requests.
- Install, configure, maintain, and troubleshoot software.
- Provide support for cable systems.
- Perform purchasing-related tasks and other tasks as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
