Instructional Assistant, Writing Center Laboratory

Allan Hancock College•Santa Maria, CA

13h

About The Position

Under the supervision of the appropriate dean of academic affairs, the Instructional Assistant helps plan, schedule, operate, and coordinate the Writing Center Laboratory, while supporting the college's mission and vision. The position provides supplemental instruction to students in writing and remedial classes and writing across the curriculum. The incumbent works with considerable independence, collaborates with instructors to design, develop, and order learning materials, and receives technical oversight from the department operating the laboratory. The role includes tutoring students, coordinating learning materials and schedules, overseeing student workers, maintaining laboratory records and budgets, and supporting faculty and students with in-person and online services. It also involves developing instructional and promotional materials, maintaining the Writing Center website, supporting online systems, conducting orientations and surveys, and helping organize workshops and special programming.

Requirements

Education equivalent to a bachelor's degree in English or a closely related field, including or supplemented by English classes at or above the level taught in the laboratory.
Knowledge of correct English usage, spelling, grammar, and punctuation; basic arithmetic; writing as a process; computer-assisted writing; tutoring techniques for students with diverse backgrounds; and filing and business correspondence.
Ability to perform at a college graduate level in the assigned academic field.
Ability to tutor students effectively in correct English usage, spelling, grammar, and punctuation.
Ability to instruct remedial or multilingual students individually and in groups.
Ability to collaborate effectively with faculty and staff to complete projects.
Ability to learn laboratory and department operations, procedures, and practices.
Ability to learn, interpret, and apply department and district procedures and policies relating to the laboratory with sound judgment.
Ability to analyze situations accurately and make sound judgments on laboratory matters without immediate supervision.
Ability to understand and carry out oral and written instructions.
Evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, including staff and students with disabilities.

Responsibilities

Assist department instructors in designing and developing laboratory materials and understanding lab policies and procedures.
Tutor students and assign and review practice worksheets and assignments.
Coordinate learning materials and schedules with instructors.
Oversee student workers, coordinate the work of staff in lower classifications, and maintain schedules for faculty assigned to the lab.
Assist students individually.
Monitor the laboratory budget and create purchase requests for equipment and supplies.
Provide instructors with information about student attendance and achievement in the laboratory.
Coordinate and instruct users in the use of computers.
Update, maintain, and store laboratory records.
Report to the department for approval of program modifications.
Develop instructional worksheets, tutorials, and Learning Management System orientations, including recording, narrating, editing, and publishing ADA-compliant materials and videos.
Attend departmental and staff meetings, workshops, and presentations as required.
Develop posters, handouts, and other promotional materials for social media, the website, and digital displays.
Maintain and update Writing Center website information and content.
Monitor the Writing Center chat box.
Maintain in-person and online faculty tutor access, including managing, monitoring, and troubleshooting appointments.
Coordinate and monitor the online paper submission system.
Create online quizzes and forms to collect asynchronous online data.
Serve as the laboratory's general receptionist and conduct orientations.
Prepare, distribute, and tally student surveys and end-of-semester laboratory data.
Assist the coordinator with planning and organizing professional development workshops for faculty.
Plan and facilitate special programming, including diverse cultural events.
Perform other related duties as assigned.