Instructional Assistant (IT Support)

Per Scholas•Detroit, MI

9d•Onsite

About The Position

Per Scholas is seeking a dynamic, team-oriented Instructional Assistant to support the Detroit Training Department. The role supports the lead instructor in and out of the classroom as learners train to become entry-level technicians. Candidates should be able to provide effective classroom support and be eager to grow their technical knowledge, particularly in information technology, software and hardware support, network administration, and technology education. The Instructional Assistant supports instructional delivery and administration, monitors learners and classroom activities, helps maintain classroom and common-area supplies, and communicates classroom and learner updates to the team. The role is based in the Detroit office and reports to the Site Director. The targeted hourly rate is $21.

Requirements

CompTIA A+ Certification.
Ability to teach in a highly interactive, hands-on style.
Passion for teaching others.
Flexibility to adapt to schedule changes.
Interest in continuous improvement.
Team-oriented approach.
Highly responsive communication style and excellent verbal communication skills.
Ability to comfortably and frequently lift 50 pounds.

Nice To Haves

Teaching experience.
Knowledge of or interest in information technology, software and hardware support, network administration, and technology education.

Responsibilities

Assist the lead instructor in and out of class with teaching and class administration.
Grade or review assessments, class projects, and other materials.
Enter learner grades into Learning Management Systems software and grading templates.
Update Salesforce data as necessary.
Review curriculum materials and assessments weekly and report proofreading or subject-matter errors to the instructor and curriculum development team.
Help the instructor prepare the daily agenda for students.
Schedule time for the instructor and learners to discuss class challenges.
Monitor learner attendance and certification progress.
Manage learner common areas and tech supply inventory.
Monitor the kitchen area and manage kitchen supplies, including coffee and water.
Attend weekly team meetings and provide classroom and learner updates.
Monitor classroom functionality during instruction, including audio, video, and screen appearance.
Serve as class timekeeper and monitor breaks and other scheduling information.
Monitor students during tests and breakout-group activities.
Maintain the cleanliness of the classroom and technology equipment.
Note classroom challenges, including disengaged learners and participation imbalances.

Benefits

More than 40 days of paid time off annually for full-time team members, through holidays, vacation, and sick/personal time.
22 paid holidays annually; employees are eligible for holiday pay upon hire.
Eligible full-time employees receive 80 Wellness Hours for sick, safe, or personal reasons.
Eligible employees accrue vacation at 8 hours per month, with accruals increasing with tenure.
Medical plan options through Cigna or Kaiser Permanente, where available.
Health Reimbursement Account reimbursing eligible out-of-pocket expenses up to $4,000 for individuals and $8,000 for families, for eligible employees.
Dental and vision plan options; employees who waive medical coverage receive employer-paid dental and vision premiums.
401(k) plan with a current 100% employer match on contributions up to 6%; eligible employees receive entry and full vesting after 90 days.
Free, confidential, 24/7 Employee Assistance Program access to counseling, legal support, and financial resources for employees and household members.
Up to six weeks of 100% paid parental leave for eligible employees.
Employer-paid life and AD&D insurance and short-term disability coverage for eligible employees.
Optional additional life coverage and long-term disability insurance.
Flexible spending accounts for healthcare, dependent care, and commuting expenses.
Voluntary accident, critical illness, hospital indemnity, legal services, and pet insurance.
Healthcare concierge support, financial wellness tools, and employee discount programs.