Installer

Alliance Laundry Systems•Corona, CA

About The Position

The Installer works with the Service team to install, service, and repair commercial laundry equipment for internal and external clients in accordance with Alliance Laundry Systems quality standards, policies, and procedures. The role includes on-site work at customer locations, travel within the service territory, and occasional overnight travel. A company vehicle may be provided. The pay range is $25.00–$28.00 per hour, based on experience, qualifications, geographic location, and internal equity.

Requirements

  • High school diploma or equivalent.
  • Knowledge of single-phase electric power equipment.
  • Strong mechanical aptitude, including the ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues.
  • Ability to read, interpret, and understand electrical and mechanical drawings.
  • Strong organizational skills and attention to detail, with the ability to manage workloads and multiple projects and meet deadlines.
  • Excellent written, verbal, and interpersonal communication skills, including the ability to communicate professionally across organizational levels.
  • Ability to navigate ambiguity and change confidently.
  • Strong work ethic, initiative, and a proactive approach.
  • Valid driver’s license and clean Motor Vehicle Record.
  • Ability to sit, stand, walk, kneel, squat, stoop, bend, climb, and perform tasks requiring manual dexterity.
  • Ability to frequently lift, carry, push, and pull up to 50 pounds; assistive devices are provided for heavier items.
  • Ability to talk and hear regularly and use hands to manipulate objects or controls.
  • Ability to perform frequent computer-based work involving periods of sitting, close vision, and adjustment of focus.

Nice To Haves

  • Three or more years of work experience repairing commercial, military, industrial, or manufacturing equipment; equivalent combinations of education, training, and experience will be considered.
  • Experience with telephone and email/ticketing dispatch system-based customer support.
  • Proficiency with MS Outlook, Word, and Excel.

Responsibilities

  • Repair, install, start up, and operate equipment and parts, and perform other duties as required to ensure customer satisfaction while following company standards, techniques, and safety requirements.
  • Provide customer service by diagnosing equipment issues, communicating findings and recommendations, and instructing clients on equipment use after installing and testing parts or equipment.
  • Assist with routine preventive maintenance of parts and equipment.
  • Take parts for repair or order necessary replacements for faulty or worn-out parts.
  • Write accurate reports summarizing work performed.
  • Assist with disassembling equipment and parts for maintenance or repair.
  • Assist with researching and placing parts orders; review work orders and invoices to ensure parts are ordered in time to meet deadlines.
  • Maintain inventory in the assigned company vehicle and properly report company expenses.
  • Travel in a company vehicle to customer locations for on-site repairs, troubleshooting, and installations, and respond to emergency or unscheduled maintenance requests assigned by the Service Manager.
  • Communicate escalations to the Service Manager and contribute to best practices and process improvements.
  • Perform other tasks and responsibilities as needed to maintain efficient department operations.
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