Installer
About The Position
The Installer works with the Service team to install, service, and repair commercial laundry equipment for internal and external clients while following Alliance Laundry Systems quality standards, policies, and procedures. The role includes customer support, equipment troubleshooting, preventive maintenance, repair reporting, parts coordination, and travel to customer sites in the service territory. Some overnight travel is required. A company vehicle may be provided. The stated pay range is $25.00–$28.00 per hour, based on experience, qualifications, geographic location, and internal equity.
Requirements
- High school diploma or equivalent.
- Knowledge of single-phase electric power equipment.
- Strong mechanical acumen, including the ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues.
- Ability to read, interpret, and understand electrical and mechanical drawings.
- Strong organizational skills and attention to detail; ability to manage workload and multiple projects while meeting deadlines.
- Excellent written, verbal, and interpersonal communication skills, with the ability to communicate professionally across organizational levels.
- Resilience and ability to navigate ambiguity and change.
- Strong work ethic, self-initiative, and a proactive approach.
- Valid driver’s license and clean Motor Vehicle Record.
- Ability to perform duties involving sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and manual dexterity.
- Ability to frequently lift, carry, push, and pull up to 50 pounds; assistive devices are provided for heavier items.
- Ability to talk and hear regularly, use hands to manipulate objects or controls, perform computer-based work involving periods of sitting, and meet close-vision and focus-adjustment requirements.
Nice To Haves
- At least 3 years of experience working in commercial, military, industrial, or manufacturing equipment repair; an equivalent combination of education, training, and experience will be considered.
- Experience with telephone and email/ticketing dispatch system-based customer support.
- Proficiency with MS Outlook, Word, and Excel.
Responsibilities
- Perform equipment and parts repair, installation, start-up, operation, and related duties while meeting company standards, techniques, and safety requirements.
- Diagnose equipment issues and provide clients with findings, recommendations, and instructions on equipment usage after installing and testing parts and equipment.
- Assist with routine preventive maintenance and arrange repair or replacement of faulty or worn parts.
- Write accurate reports summarizing work performed.
- Assist with disassembling equipment and parts for maintenance or repair.
- Research and place parts orders; review work orders and invoices to ensure parts are ordered in time to meet deadlines.
- Maintain inventory for the assigned company vehicle and report company expenses appropriately.
- Travel in a company vehicle to customer locations for on-site repairs, troubleshooting, installations, and assigned emergency or unscheduled maintenance requests.
- Communicate escalations to the Service Manager and contribute to best practices and process improvement.
- Perform other tasks and responsibilities as needed to maintain efficient department operations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
