Installer Lead, Residential

Enercare • Calgary, AB

21d • Onsite

About The Position

Enercare Inc. is one of Canada’s largest home and commercial services companies, servicing over one million customers across various provinces. They operate under brands like Enercare, HydroSolution, and Pioneer Plumbing & Heating. Enercare is a proudly Canadian-owned company that values a diverse, collaborative culture, health and safety, and community support. They invest in employee growth and learning opportunities. As an Installer Lead, Residential, you will be responsible for leading the installation of heating, air conditioning, ventilation, and refrigeration equipment in residential environments. This role requires extensive previous residential installation experience with a strong focus on customer service and a commitment to integrity.

Requirements

• Must have a high school diploma or equivalent.
• Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
• Proven mechanical aptitude and experience in the residential HVAC field.
• Able to operate all necessary tools and equipment to perform various installation projects.
• Extensive experience with installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work occasional overtime and weekend hours as required.
• Must be able to meet the minimum requirements for our background check criteria.

Nice To Haves

• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.

Responsibilities

• Responsible for delivery and removal of equipment needed to complete the installation work in residential environments.
• Provide guidance and mentor install helper with installation duties.
• Install heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in an accurate and timely manner.
• Design, manufacture, and install various ducts and duct fittings as instructed.
• Complete residential HVAC, water heater, and other equipment installations.
• Responsible for delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees