Field / Install Technician - Middle River, MD

Lifeway Mobility•Baltimore, MD

1d•Onsite

About The Position

Lifeway is hiring an Installation Technician to install and service accessibility solutions, including wheelchair ramps, stair lifts, and ceiling lifts, helping customers maintain independence and mobility. The role is based in Middle River, Maryland, and is full-time, Monday through Friday, with 40 or more hours per week year-round. A flexible schedule with the potential for a four-day work week is mentioned. Occasional Saturday overtime is available, and overnight travel is not required. The technician picks up and loads a company vehicle at the branch each morning, then works independently or with a second technician at job sites. Work may take a few hours or a few days. The role includes explaining projects to customers, answering questions, recording work orders and inventory in a computer system, and proactively communicating delays or other issues to the office or manager. Tools and a work vehicle are supplied. Paid manufacturer training and hands-on learning are provided, with opportunities for career growth. Monthly bonuses are available when the branch meets its goals; performance pay may increase the hourly rate by $3 or more. The work is hands-on and takes place indoors and outdoors year-round. It requires lifting more than 75 pounds, working overhead for short periods, climbing ladders, crouching, and occasionally working in confined spaces or at heights. Applicants must have a valid driver's license and be able to drive a company vehicle to job sites, and must pass background, drug, and motor vehicle record checks.

Requirements

Experience using hand and power tools.
Basic computer skills for work orders and inventory.
Strong customer service and communication skills.
High school diploma or GED.
Ability to pass a background check, drug test, and motor vehicle record check.
Valid driver's license and ability to drive a company vehicle to job sites.
Ability to lift more than 75 pounds and work overhead for short periods.
Comfort working indoors and outdoors year-round, climbing ladders, crouching, and occasionally working in confined spaces and at heights.

Nice To Haves

Background in construction, carpentry, HVAC, solar, or other installation or service trades.
Interest in a hands-on career with training and growth opportunities.

Responsibilities

Pick up and load the company vehicle at the location each morning.
Install and repair accessibility products, including wheelchair ramps, stair lifts, and ceiling lifts.
Explain projects to customers and answer their questions.
Enter work order and inventory data into the company system.
Proactively communicate issues or delays to the office or manager.
Work independently or as part of a two-person team.
Attend paid manufacturer training and participate in hands-on learning.

Benefits

Paid time off.
401(k).
Medical insurance.
Dental insurance.
Vision insurance.
Other benefits.
Company-provided work vehicle.
Company-provided tools.
Paid manufacturer training.
Monthly bonuses when branch goals are met, with performance pay that may boost the hourly rate by $3 or more.