Desktop support
Qode•Indiana, IN
•Onsite
About The Position
This position is based onsite in downtown Indianapolis. Team members are expected to work onsite five days per week throughout the duration of the project. The role involves assisting with the installation and deployment of VoIP phone systems, configuring, connecting, and testing Cisco phone equipment, and supporting workstation and phone setup activities at various onsite locations. The technician will also troubleshoot basic connectivity and hardware issues and document installation progress while communicating project updates to the team.
Requirements
- Previous experience with technology installations, structured cabling, telecommunications, or hardware deployments.
- Ability to follow technical instructions and work independently.
- Reliable transportation and ability to work onsite five days per week.
- Strong communication and customer service skills.
Nice To Haves
- Exposure to Cisco phone systems and/or VoIP technology preferred.
- Strong troubleshooting and problem-solving skills.
Responsibilities
- Assist with the installation and deployment of VoIP phone systems.
- Configure, connect, and test Cisco phone equipment.
- Support workstation and phone setup activities at various onsite locations.
- Troubleshoot basic connectivity and hardware issues.
- Document installation progress and communicate project updates to the team.
Benefits
- Gain hands-on experience with enterprise-level communications technology.
- Build your technical skills in a fast-paced project environment.
- Work alongside experienced IT professionals.
- Opportunity to expand your networking and infrastructure experience.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
