Instillation Technician I

ITW•Denver, CO

About The Position

Hobart Service, an Illinois Tool Works Company, is hiring an Installation Technician I to assist with installing and maintaining commercial food equipment at customer sites. The technician supports Service Technicians and branch employees, handles and positions equipment, inspects equipment operation, drives service and delivery trucks, and provides courteous customer support. The role requires following safety procedures, maintaining tools and vehicles, and completing expense reports and travel documentation. Flexible scheduling, overtime, extended driving days, and travel may be required. The position calls for a high school diploma or GED and 1–2 years of related experience. Candidates should be able to work safely with mechanical and electrical equipment, have basic familiarity with several mechanical systems, and demonstrate customer service and basic troubleshooting skills. The work involves physical activity, including lifting up to 75 pounds, extensive walking and driving, ladder use, and working in varied customer environments. Travel may be required up to 50% of the time. The stated hourly pay range is $26.90–$36.40, depending on qualifications and experience.

Requirements

High school diploma or GED.
1–2 years of experience in a related field.
Ability to work safely with mechanical and electrical equipment and familiarity with safely moving tools and equipment.
Basic knowledge of welding, hydraulics, and/or electrical systems.
Basic understanding of mechanical troubleshooting.
Basic knowledge of CO₂ and Freon systems, plumbing, and soldering.
Strong customer service skills, including resolving customer concerns.
Ability to manage expense reports and travel-related documentation.
Willingness to grow into a Service/Repair Technician role.
Valid driver’s license with an acceptable driving record.
Ability to read and interpret standard service manuals and mechanical diagrams.
Basic math skills, including calculations involving percentages and measurement conversions.
Basic working knowledge of Windows applications and Microsoft Office programs such as Word and Excel.
Ability to communicate orally with people inside and outside the organization and demonstrate crisis/conflict resolution skills.
Ability to prioritize competing work, adjust priorities, work independently, take direction, and collaborate with others.
Ability to read and understand safety guidelines and approach work with an emphasis on safety, efficiency, and quality.
Ability to lift up to 75 pounds, kneel, squat, bend, push/pull, and climb ladders up to 10 feet; occasional access by ladders over 20 feet may be necessary.
Ability to walk extensively (3–5 miles per day), drive extensively (5–6 hours per day), and work in tight or confined spaces.
Ability to operate motor vehicles or heavy equipment such as forklifts, machinery, and power tools.
Ability to work in office and customer facilities, including commercial kitchens, with possible exposure to noise, heat, cold, slippery, wet, and dirty conditions.
Ability to travel up to 50% of the time and work early mornings, evenings, weekends, nights, or extended hours as needed.

Responsibilities

Assist with installation, assembly, inspection, and basic maintenance of commercial food equipment.
Uncrate, move, and safely position equipment at customer sites.
Inspect equipment to ensure proper operation and report issues as needed.
Drive service and delivery trucks to deliver or pick up equipment, using lift-gate systems.
Assist Service Technicians and branch employees with installation and service activities.
Provide courteous customer service and address basic questions or concerns.
Follow safety guidelines, company policies, and procedures.
Manage expense reports and travel-related documentation.
Maintain tools, equipment, and vehicle appearance.
Prioritize and complete regular workload, special tasks, and concurrent projects accurately and efficiently.
Perform visual safety inspections of vehicles and equipment, report defects, and take defective items out of service until repaired or replaced.
Complete required safety training and take direction from senior technicians and management.
Work flexible hours, including overtime, extended driving days, and travel as needed.