Installation Specialist

Re-Bath•Greer, SC

4d•Onsite

About The Position

The Installation Specialist/Remodel Technician position is an accounting and project execution professional with the work ethic, technical skills, and experience to perform and coordinate bathroom remodeling installations within our organization. You will take ownership of the project from the initial contract review to completion, ensuring every homeowner receives a "fabulous experience." This is a great opportunity for a skilled tradesperson who possesses strong cross-functional installation skills, takes pride in code-compliant craftsmanship, and excels at maintaining clear daily communication with both customers and the office.

Requirements

Proven residential remodeling experience with strong cross-functional skills across plumbing, framing, drywall, and tiling
Excellent customer service, written, and verbal communication skills; comfortable conducting professional digital updates (Zoom, GroupMe)
Strong problem-solving abilities with a detail-oriented approach to code compliance and safety standards
Ability to work independently, manage a project timeline, and navigate physically demanding, fast-paced work environments
Ability to accurately work under pressure in meeting deadlines
Must possess a professional appearance, clean driving record, and the ability to travel/stay overnight when required

Responsibilities

Open and close the job site with the customer daily, reviewing the contract and all products/materials before starting work
Perform full-scope bathroom remodeling installations utilizing tile, cabinetry, framing, drywall, paint, plumbing, stone, and acrylic systems
Provide a world-class customer experience, proactively addressing concerns and coordinating solutions with leadership
Collect client payments and checks at designated project milestones
Deliver high-touch internal communication via daily GroupMe updates, including progress photos, completed work descriptions, and next-day plans
Conduct daily on-site Zoom updates with the corporate office
Represent the Re-Bath and Home Depot brand partnership proudly, actively requesting customer reviews upon project completion
Set up comprehensive home protection (floors, doorways, surfaces, and driveways) to respect and preserve the customer's property
Safely operate, secure, and maintain company-provided vehicles, trailers, and tools, utilizing safety cones when parked on public streets
Inspect all incoming project materials for defects or damage immediately upon arrival
Manage trailer inventory by keeping essential plumbing fittings, copper, caulking, and drains stocked, utilizing Restock Request Forms and warehouse visits efficiently
Schedule and meet on-site with local building inspectors for both rough and final inspections
Coordinate on-site schedules with subcontractors for specialized trades, including electrical work and custom shower door installations
Lead, mentor, and provide hands-on skill development and training for developing Apprentices on the job site
Accurately track administrative tasks, including daily clock-ins, per diem records, and hotel booking logs as required
Maintain standard accountability by conducting follow-up repairs if any installation faults occur
Maintain a professional appearance with a clean uniform