Installation QC Manager

SmartRent • Phoenix, AZ

1d • Remote

About The Position

SmartRent is seeking a dedicated, detail-oriented Field Installation Quality Control Manager to support quality control audits, root cause analysis, and corrective actions for installation non-conformances. The role bridges the field installation team and the quality team, supporting communication, collaboration, and continuous improvement. It requires frequent travel to installation sites to verify that installations meet company quality standards and customer expectations.

Requirements

• Minimum of 3–5 years of experience in quality control or installation processes, or an equivalent combination of education and work experience in quality control.
• Experience supporting quality control audits and root cause analysis.
• Familiarity with field operations and quality control practices.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented, with a strong focus on quality and continuous improvement.
• Ability to travel frequently to installation sites.

Nice To Haves

• Bachelor's degree in Engineering, Quality Management, or a related field.

Responsibilities

• Assist with in-person and remote quality control audits of installations in accordance with established processes and standards.
• Help prepare and maintain audit schedules to ensure audits are completed on time.
• Help identify root causes of installation non-conformances through detailed analysis.
• Assist in developing and implementing corrective actions, and monitor and report on their effectiveness.
• Facilitate communication and collaboration between field installation teams and the quality control team.
• Support field teams with quality control issues and best practices.
• Communicate feedback from the field to the quality team to support process improvements.
• Travel to installation sites to support audits, assist field teams, and address quality control issues.
• Ensure installations meet company quality standards and customer expectations.

Benefits

• Medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions for US employees.
• Flexible and generous paid time off.
• 401(k) with employer contributions.
• Paid parental leave.
• Discounted pet insurance and legal services.
• Employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed