Installation Manager - Naples

STORM SMART BUILDING SYSTEMS LLC•Naples, FL

20h•Onsite

About The Position

Storm Smart is a leading manufacturer of storm protection products, recognized for its rapid growth and commitment to innovation. We are seeking a dedicated Installation Manager to lead and oversee daily field installation operations. This role is crucial for ensuring Storm Smart products are installed safely, efficiently, and to the highest quality standards. The Installation Manager will supervise installation crews, coordinate schedules and resources, and act as the primary liaison between installers, operations leadership, and customers. The goal is to ensure all jobs are completed on time, within scope, and in compliance with company procedures, building codes, and safety regulations, while actively developing installers to enhance performance and accountability.

Requirements

Proven ability to lead, coach, and hold installation teams accountable
Strong knowledge of construction and installation practices, tools, and materials
Ability to troubleshoot field issues and provide hands-on technical guidance
Commitment to job site safety, OSHA compliance, and quality standards
Strong organizational skills with the ability to manage multiple crews and priorities
Effective verbal and written communication with crews, leadership, and customers
Customer-focused, solution-oriented, and professional in the field
Comfortable using mobile devices, field technology, and basic reporting systems
Results-driven, dependable, and decisive with strong problem-solving skills
High school diploma or GED required
Minimum of 5 years of installation or construction experience
Prior lead or supervisory experience strongly preferred
Demonstrated experience supervising crews, coordinating job sites, and ensuring quality and safety standards
Strong working knowledge of construction methods, tools, and job site safety practices
Proficient with mobile technology, work order systems, and basic reporting tools
Valid driver’s license with a clean driving record required (must meet company insurance standards)

Nice To Haves

Technical or trade school training preferred
Experience with residential and/or commercial installations preferred

Responsibilities

Supervise daily activities of installation crews across assigned territories or branches.
Lead, coach, train, and mentor installers and helpers to drive performance, quality, and safety.
Assign jobs, set clear expectations, and ensure crews are properly staffed, equipped, and prepared.
Conduct ride-alongs, job site visits, and performance evaluations.
Oversee installations from start to finish, ensuring work meets Storm Smart quality standards, engineering specifications, and customer expectations.
Inspect completed work, address deficiencies, and ensure timely corrections.
Troubleshoot installation challenges and provide technical field support.
Ensure proper documentation, photos, and close-out requirements are completed accurately and on time.
Enforce OSHA regulations, company safety policies, and site-specific safety procedures.
Conduct job site safety audits and lead toolbox talks.
Ensure crews consistently use proper PPE, tools, and equipment.
Investigate incidents, near misses, and property damage, and support corrective actions.
Partner with Scheduling, Warehouse, Electrical, and Operations teams to align labor, materials, and timelines.
Support workload planning, crew utilization, and daily route efficiency.
Proactively communicate delays, scope changes, and resource needs.
Serve as a field escalation point for customers and resolve issues professionally and in a timely manner.
Ensure installers consistently represent Storm Smart’s brand, values, and service standards.
Support complex installations, inspections, and job walk-throughs.
Represent Storm Smart’s professionalism across all job sites and community interactions.
Monitor productivity, quality, rework, callbacks, and safety metrics.
Identify training needs and recommend operational and process improvements.
Support new hire onboarding, certifications, and installer development pathways.
Provide regular updates to Operations leadership on crew performance, field conditions, and improvement opportunities.