Installation Coordinator - Oklahoma City, OK

Military Spouse Corporate Career Network•Oklahoma City, OK

22h•Onsite

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. This role involves organizing and scheduling all installations from first customer contact to contract closing, communicating with customers and internal departments to ensure site readiness, coordinating technicians and vendors, creating job packets, tracking material delivery, updating the Installation Portal, and facilitating job closeout. Additional tasks may include acting as backup for the Material Handler, coordinating EHS documentation, keying payroll, and other administrative duties as directed by a supervisor.

Requirements

High School Degree or equivalent
At least 1 year of customer service experience.
Strong organizational skills.
Ability to communicate in a professional business manner.

Nice To Haves

Knowledgeable in Microsoft Office applications (Especially Outlook and Excel).
Excellent written and verbal communication skills.
Ability to manage several tasks simultaneously.
Ability to thrive in a fast-paced, dynamic environment while maintaining composure and focus.

Responsibilities

Work closely with internal departments to organize and schedule all installations from first customer contact to the closing out of the contract.
Make initial contact with each customer within 48 hours of job booking.
Communicate with internal and external customers to ensure installation site readiness (e.g., construction progress, lift availability, network connectivity, proper personnel on-site).
Coordinate and schedule JCI technicians and subcontracted vendors using proprietary scheduling software to ensure on-time installation completion.
Create job packets with all pertinent installation job details and required forms and provide to Installers prior to job start.
Track and verify on-time delivery of all materials needed to complete installations.
Update all pertinent information in the Installation Portal so that all stakeholders are informed of installation progress from the time of booking to completion.
Facilitate the timely closeout of each installation job by processing all necessary paperwork and maintaining clear communication with multiple internal departments.
Act as backup for the Material Handler when needed, which may require the use of Personal Protective Equipment (PPE).
Coordinate activity and retain documentation related to Environmental Health and Safety (EHS) for the branch office.
Key payroll weekly.
Assist with other administrative tasks as directed by supervisor.