Installation Coordinator

Window NationGlen Burnie, MD

About The Position

Our Installation Coordinator performs a variety of administrative tasks related to our installations/services. They would be responsible for ensuring customer projects are executed timely and accurately.

Requirements

  • High school Diploma or GED
  • 2+ year of similar administrative support experience

Nice To Haves

  • Proficiency in Microsoft Office Suite
  • CRM (Customer Record Management) experience a plus
  • Customer-centric mindset
  • Demonstrated success in deadline-driven and high pressure environment
  • Home Improvement/Home Services experience a plus

Responsibilities

  • Verifies contract details post-sale
  • Prepares initial labor and materials sheets to request project quote; prepares final sheets for installation crews
  • Manages timeliness and accuracy of vendor quotes; approves final quotes
  • Prepares pre-installation inspection forms; researches and resolves inspection delays
  • Determines necessity of ancillary project expenses
  • Ensure gross profit levels are maintained
  • Ensure reconciliations are done timely
  • Ensures accuracy of reported Installer compensation
  • Collects payments as necessary
  • Performs other duties as assigned
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