Installation and Service Technician

La Crosse Sign Co.•Madison, WI

About The Position

The Installation and Service Technician at La Crosse Sign Group installs, maintains, and repairs a wide variety of signage, including illuminated and non-illuminated signs, digital displays, pylons, monuments, wall signs, channel letters, flex faces, and vinyl. This customer-facing role supports the company’s commitment to quality and customer service. The technician works independently and as part of a team, coordinates with customer contacts, and follows work orders and safety protocols. Duties include site surveys, preparing work sites, transporting signs, installing electrical conduit and wiring, making final electrical connections as instructed, documenting work, and fabricating metal parts in accordance with blueprints and installation instructions. The position involves use of tools and equipment such as ladders, lifts, crane trucks, bucket trucks, power and welding tools, torches, and measuring devices. Work takes place at various heights and in variable weather conditions, with routine exposure to dirt, noise, temperature changes, chemicals, and solvents. The schedule is generally 6:00 a.m. to 4:00 p.m. Monday through Thursday, with variable Friday hours and an average of at least 40 hours per week. Overtime, overnight and out-of-town travel, and occasional schedule changes to meet project deadlines or respond to service calls are required.

Requirements

Strong mechanical aptitude and problem-solving skills.
Ability to read and interpret technical documents, blueprints, and diagrams.
Proficiency with hand and power tools and other equipment relevant to sign installation and maintenance.
Valid Class D driver’s license and a clean driving record.
Ability to obtain a Class A CDL within six months of hire and maintain it; La Crosse Sign will assist with obtaining it.
Ability to understand and adhere to safety standards.
Good interpersonal communication skills.
Ability to work at various heights and in varying weather conditions.
Ability to work overtime and travel overnight and out of town.
Ability to meet the physical requirements of the role, including climbing and standing on ladders, working in varied positions, and lifting and carrying up to 50 pounds at times.
Corrected vision acuity of 20/40.

Nice To Haves

Installation or construction work experience.
Technical training, knowledge, or certification in sign installation, electrical work, welding, or a related field.
Crane certification; La Crosse Sign will assist the employee in obtaining it.

Responsibilities

Install and service a wide variety of signs, including illuminated and non-illuminated signs, digital displays, pylons, monuments, wall signs, channel letters, flex faces, and vinyl.
Work with a team to load and unload trucks, lay out patterns, drill walls, set anchors, dig holes, and install electrical conduit and wiring.
Maintain and repair existing signs to keep them in optimal working condition.
Conduct site surveys to assess installation requirements and determine sign placement.
Operate and maintain ladders, lifts, power and welding tools, torches, measuring devices, crane trucks, bucket trucks, and other lift equipment.
Transport signage and prepare worksites by removing unwanted signs and clearing old wires and electrical docks.
Read and interpret production and installation prints, diagrams, blueprints, and technical instructions.
Install signs according to the instructions in each work order.
Make final electrical connections to electrical docks as instructed by the customer or electrician, and ensure wiring is properly grounded.
Follow safety guidelines and protocols.
Coordinate with onsite customer contacts to complete projects to their specifications.
Document and report work performed, issues encountered, and solutions implemented.
Fabricate metal parts, including steel frames and columns, according to blueprints and installation instructions.
Stay current on industry trends, products, and advancements in sign installation and maintenance.