Installation and Service Technician

La Crosse Sign Co., Inc.•Madison, WI

About The Position

An Installation and Service Technician at La Crosse Sign Group installs, maintains, and repairs illuminated and non-illuminated signs, digital displays, and other signage. This customer-facing role supports the company’s quality and customer-service standards and requires attention to detail, technical and critical-thinking skills, a strong commitment to safety, and the ability to work independently or as part of a team. The position involves working at varied heights and in changing weather conditions, coordinating with customers and coworkers, and handling projects under deadline pressure. Work generally takes place during normal operational hours, averaging at least 40 hours per week, with overtime and overnight or out-of-town travel required. The work environment is fast-paced and may include exposure to dirt, noise, temperature changes, weather, chemicals, and solvents. La Crosse Sign Group describes itself as a company founded in 1917 with locations in La Crosse, Madison, and Eau Claire, Wisconsin. It operates under the Entrepreneurial Operating System and identifies excellence, mutual support, gratitude, mindfulness, adaptability, and safety as core values.

Requirements

Strong mechanical aptitude and problem-solving skills.
Ability to read and interpret technical documents, blueprints, and diagrams.
Proficiency with hand and power tools and other equipment used for sign installation and maintenance.
Valid Class D driver’s license and a clean driving record.
Ability to obtain a Class A CDL within six months of hire and maintain it; La Crosse Sign will assist with obtaining it.
Ability to adhere to safety standards.
Good interpersonal communication skills.
Ability to work at various heights and in varied weather conditions.
Ability to work overtime and travel overnight and out of town.
Ability to climb and stand on ladders for periods of time and lift and carry 50 pounds at times during a shift.
Vision acuity corrected to 20/40.

Nice To Haves

Installation or construction work experience.
Technical training, knowledge, or certification in sign installation, electrical work, welding, or a related field.
Crane certification; La Crosse Sign will assist the employee in obtaining it.

Responsibilities

Install and service a wide variety of signage, including illuminated and non-illuminated signs, digital displays, pylons, monuments, wall signs, channel letters, flex faces, and vinyl.
Work with a team to load and unload trucks, lay out patterns, drill walls, set anchors, dig holes, and install electrical conduit and wiring.
Maintain and repair existing signs.
Conduct site surveys to assess installation requirements and determine sign placement.
Operate and maintain ladders, lifts, power tools, welding tools, torches, and measuring devices.
Work from crane trucks, bucket trucks, ladders, and other lift equipment at varied heights.
Transport signage and prepare worksites by removing unwanted signage and clearing old wires and electrical docks.
Read and interpret production and installation prints, diagrams, and technical instructions.
Install signs according to work-order instructions.
Make final electrical connections to electrical docks as instructed by the customer or electrician and ensure wiring is properly grounded.
Follow safety guidelines and protocols.
Coordinate with onsite customer contacts to complete projects to their specifications.
Document and report work performed, issues encountered, and solutions implemented.
Fabricate metal parts, including steel frames and columns, according to blueprints and installation instructions.
Stay current on industry trends, products, and sign installation and maintenance techniques.