Install Services Coordinator

The GEO Group•Fairbanks, AK

12h•$23•Hybrid

About The Position

BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities. Installs, services and removes electronic monitoring (EM) equipment in clients’ residences and other locations as necessary. Troubleshoots equipment problems and performs routine cleaning and equipment maintenance. Maintains sufficient inventory levels to service specific contracts. Provides information to contracting agencies regarding work performed, problems and concerns, as requested.

Requirements

High School Diploma or GED required.
Valid driver’s license and have the ability to safely operate a motor vehicle.
Knowledge of electronic monitoring field equipment.
Ability to understand EM messages and daily summary reports.
Effective verbal and written communication skills.
Proficient presentation skills.
Ability to organize and manage inventory.
Ability to work independently with minimal supervision.
Ability to work with computers and the necessary software typically used by the department.
Extensive or local travel required.
Installations and general fieldwork may require entering possible unstable or hostile environments.
Ability to climb stairs to deliver and install EM equipment.

Nice To Haves

Six (6) months’ experience in the military, or a security or law enforcement field preferred.
Work experience in the Corrections Industry preferred.
Sales experience preferred.

Responsibilities

Installs and removes EM equipment in contracting agency offices, client residences or other locations, such as workplaces and jails, in accordance with contractual guidelines.
Troubleshoots equipment problems in client residences, or other locations, such as workplaces, agency offices and jails, or via telephone to ensure proper operation.
Maintains adequate inventory of equipment and supplies in order to service contracts within a specific area.
Performs equipment inspections to identify damage or malfunction.
Cleans field equipment.
Tests equipment in accordance with quality assurance standards.
Performs routine equipment maintenance.
Identifies areas of potential business growth and communicates to Manager, Install Services.
Provides regular reports to Manager, Install Services on installer activities within a specified area.
Trains new contracting agency officers on company equipment, policies and procedures as requested
Visits local prisons and other correctional facilities regularly to collect unused equipment.
Builds relationships with contracting agency contacts to promote Company products and services.
Performs data entry via the internet to enroll new clients or update existing clients’ information for all Company products and services
Assists in recovering equipment to minimize loss.
Ensures calibrations are kept up to date if alcohol devices are utilized by the contract.
Performs other duties as assigned.