Install Coordinator

NearU, and Affiliate Regional HVAC Branches • Phoenix, AZ

18h

About The Position

The Install Coordinator supports both the field and office operations. The main responsibility is to review job packets and to determine the complete Scope of Work needed to deliver the complete product as sold by the salesperson and expected by the customer. Provide clear instructions and determine proper materials to help assure that each installation is performed in accordance with local mechanical code and the Installation Department’s standards.

Requirements

• High School Diploma, or equivalent.
• Beginner Microsoft Word & Excel skills required.
• Possess a strong knowledge of HVAC terms, operation, application and installation.

Nice To Haves

• HVAC industry experience preferred

Responsibilities

• Review paperwork and pictures in Service Titan to ensure a clear understanding of the job requirements.
• Communicate with the salesperson as needed to gather all needed information to determine what is needed to fulfill the terms of the contract and to deliver what the customer expects.
• Resolve any deficiencies, inaccuracies or other issues before the job is processed.
• Communicate with management or Field Managers immediately to resolve any issues with the scope of the job (incorrect equipment sizing by salesperson, inadequate space for sold equipment, wrong type of equipment sold, etc).
• Produce clear instructions within the work order.
• Produce a complete inventory of the needed material to do the work.
• Requisition the material.
• Perform the scheduling, job scoping and job coordination process.
• Address all internal and external customer concerns and issues in a quick but effective manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees