Inspector for the Division of Property Management

City of New York•New York City, NY

About The Position

The Inspector for the Division of Property Management (DPM) works in Urban Renewal and Property Management (URPM), a unit of HPD’s Office of Asset and Property Management. The position inspects HPD DPM multiple- and single-family dwellings, including vacant lots, and investigates and responds to 311 and internal DPM complaints. Complaints may concern emergencies, insufficient heat or hot water, unsanitary conditions, illegal conversions, heat plants, and special commissioner projects. The role also supports maintenance and repairs of city-owned properties, vendor and contractor oversight, violation remediation, field inspections, and related documentation. The position may involve field assignments in any of New York City’s five boroughs and may be scheduled for evening and weekend work.

Requirements

  • Candidates must be permanent in the Construction Project Manager title and have taken Construction Project Manager exam #0169.
  • Must possess and maintain a valid New York State driver’s license throughout employment.
  • Must meet the stated Community Coordinator qualification pathway: a bachelor’s degree and two years of related community-work or community-centered activities experience; or high school graduation or equivalent and six years of such experience; or equivalent education and/or experience. All candidates must have at least one year of experience as described in the first pathway.
  • Ability to develop effective maintenance and repair job scopes.
  • Ability to manage multiple workflows with competing deadlines.
  • Understanding of market pricing and ability to conduct market-price research.
  • Organized, detail-oriented, and adaptable to changing priorities.
  • Strong communication and customer-service skills.

Nice To Haves

  • At least five years of property maintenance, building repairs, violation remediation, construction management, or similar experience on residential properties.
  • Commercial property and vacant-lot management experience.
  • At least three years of vendor management, job monitoring, and compliance-enforcement experience.
  • Familiarity with HPDInfo and violation-tracking systems for DOB, DOHMH, DSNY, DEP, and other agencies.

Responsibilities

  • Inspect multiple- and single-family HPD DPM dwellings, including vacant lots.
  • Investigate and respond to 311 and internal DPM complaints concerning emergencies, insufficient heat or hot water, unsanitary conditions, illegal conversions, heat plants, and special commissioner projects.
  • Maintain HPD vehicle readiness, report maintenance issues, and follow HPD vehicle standard operating procedures.
  • Complete daily and weekly route sheets and vehicle mileage sheets.
  • Prepare scopes of work, as needed, to correct external-agency violations for supervisor approval.
  • Monitor open market orders (OMO) from initiation through completion.
  • Report and document issues or concerns regarding contractor work performance.
  • Generate and sign field inspection reports (FIR) for supervisor approval.
  • Investigate assigned Engineering Audit Department (EAD) cost reductions for correction or verification.
  • Record and recommend cost reductions related to job completion or performance, as needed.
  • Contact tenants and arrange inspection appointments.
  • Contact vendors for updates and job-completion status, including affidavit documentation.
  • Follow HPD standard operating procedures and complete required training.
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