INSPECTOR

Premier Resorts Management Inc • Daytona Beach, FL

17h • Onsite

About The Position

This is an exciting hourly position at our award-winning Holiday Inn Hotel & Suites Daytona Beach Oceanfront, Daytona Beach, Florida. The basic purpose of this role is to monitor the duties performed by section housekeepers in keeping guest rooms and public areas of the hotel clean and in serviceable condition. The Inspector ensures that procedures are followed, standards are maintained, and quality service is given in a safe, secure, accident-free manner.

Requirements

• High school education or equivalent experience
• Six months section housekeeper experience in hotel or related service industry
• Customer relation skills
• Organizational skills to maintain linen closets and carts
• Ability to read, write and verbally communicate in language understood by subordinates, guests and management
• Ability to verbally communicate problems to subordinate and direct resolution of problems
• Skill to follow through for positive results
• Understand and monitor housekeeping room cleanliness standards
• Ability to teach others
• Comprehend directions and assignments from management

Responsibilities

• Inspect all assigned guest rooms including special clean items and equipment daily to ensure quality service.
• Train and monitor housekeepers on their daily responsibilities to ensure house rules, safety rules, security procedures and housekeeping procedures and standards are understood and followed.
• Update housekeeping management on the progress and status of each area of responsibility; complete required forms and reports (i.e. room status, discrepancy, late check outs, etc.)
• Report safety hazards, theft of room items and items requiring repair to housekeeping management.
• Teach and monitor proper handling of guest and stairwells for cleanliness – daily.
• Inspect vending areas, storerooms and stairwells for cleanliness – daily.
• Notify laundry of linen requirements necessary to clean the early check out rooms.
• Respond and comply with all guest requests, issues and problems to ensure customer satisfaction.
• Assist with daily cleaning of rooms during peak periods or in the absence of the regular housekeepers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees