The Quality Technician facilitates and supports Quality Assurance processes and compliance with NFPA 1901, NFPA 1900, and/or ULC-S515 requirements to reduce or eliminate defects throughout the value stream. The role promotes quality-focused decisions and processes that help the team meet customer expectations, including applicable NFPA regulations, Buy/Sell Agreements, and UL requirements. The Quality Technician also helps clarify customer expectations and communicates feedback to manufacturing supervision. The position performs inspections and audits, validates critical and safety items, reviews deviations and quality alerts, produces and explains quality reports, and supports documentation and document control. It participates in problem-solving and continuous-improvement activities, addresses supplier quality issues, and provides training and coverage for other quality technicians as needed. The role reports to the Quality Manager or Smeal Management for assigned duties.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED