Inspections Coordinator

Summit Fire & SecurityMiddletown, CT
Hybrid

About The Position

The Inspections Coordinator is responsible for maintaining office management activities for the Service and Inspections department(s). This role involves scheduling and answering phones to ensure profitability and customer satisfaction for the department. The company is a full-service provider for fire detection, suppression, and security, serving customers across many verticals on a local, regional, and national scale. They are committed to equal opportunities and fostering a drug-free workplace.

Requirements

  • HS Diploma or equivalent required.
  • 1 year scheduling facility services experience, preferred.
  • 1 years of professional computer skills.
  • Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
  • Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals.
  • Demonstrated critical thinking skills.
  • Collaborator and ability to work with all levels of employees.
  • Strong diligence and accuracy
  • Must have the ability to effectively read, write and communicate in English with employees and customers.
  • Strong interpersonal, written, and oral communication skills.
  • Ability to operate a computer, use Microsoft Office required.
  • Valid driver’s license with acceptable driving record required.
  • Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

Nice To Haves

  • Associate degree preferred.
  • Experience with SalesForce preferred.

Responsibilities

  • Schedule quarterly and annual sprinkler inspections with customers.
  • Coordinate the necessary pump equipment to perform the inspection accordingly.
  • Schedule annual fire alarm inspections with customers.
  • Coordinate with customer elevator contracts (when necessary) to perform the fire alarm inspection in its entirety.
  • Schedule annual and semiannual suppression inspections with customer.
  • Schedule all necessary subcontractors, lifts and third-party inspections as required.
  • Work with the Inspections Operations Manager to review reports and upload for customer access.
  • Communicate system impairments and service requests to the appropriate Manager.
  • Communicate with internal and external customers in a professional manner.
  • Provide backup assistance on phones for the administrative assistance.
  • Other duties as assigned.

Benefits

  • Extensive training opportunities
  • Career advancement
  • Competitive pay
  • Bonus opportunities
  • Industry leading and affordable benefits package for eligible employees
  • Paid Vacation and Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan with Company Match
  • Flexible Spending Accounts
  • Long-Term Disability – Employer Paid
  • Short-Term Disability – Employer Paid
  • Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
  • Life Insurance for Team Members and Dependents
  • Employee Assistance Program
  • Employee Referral Program
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