Inspections Coordinator

Summit Companies•Hartford, CT

6d•Hybrid

About The Position

The Inspections Coordinator is responsible for maintaining office management activities for the Service and Inspections department(s). This role involves scheduling and answering phones to ensure profitability and customer satisfaction for the department. The position requires coordinating various inspections, including quarterly and annual sprinkler inspections, annual fire alarm inspections, and annual/semiannual suppression inspections. The coordinator will also schedule necessary subcontractors, lifts, and third-party inspections. A key part of the role is working with the Inspections Operations Manager to review and upload reports for customer access, and communicating system impairments and service requests to the appropriate Manager. The role demands professional communication with both internal and external customers and providing backup phone assistance for administrative staff.

Requirements

HS Diploma or equivalent required.
1 year scheduling facility services experience, preferred.
1 years of professional computer skills.
Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
Efficient time management skills developed organizational skills and ability to prioritize initiatives and business goals.
Demonstrated critical thinking skills.
Collaborator and ability to work with all levels of employees.
Strong diligence and accuracy
Must have the ability to effectively read, write and communicate in English with employees and customers.
Strong interpersonal, written, and oral communication skills.
Ability to operate a computer, use Microsoft Office required.
Valid driver’s license with acceptable driving record required.
Must be able to comply with SFS’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

Nice To Haves

Associate degree preferred.
Experience with SalesForce preferred.

Responsibilities

Schedule quarterly and annual sprinkler inspections with customers.
Coordinate the necessary pump equipment to perform the inspection accordingly.
Schedule annual fire alarm inspections with customers.
Coordinate with customer elevator contracts (when necessary) to perform the fire alarm inspection in its entirety.
Schedule annual and semiannual suppression inspections with customer.
Schedule all necessary subcontractors, lifts and third-party inspections as required.
Work with the Inspections Operations Manager to review reports and upload for customer access.
Communicate system impairments and service requests to the appropriate Manager.
Communicate with internal and external customers in a professional manner.
Provide backup assistance on phones for the administrative assistance.
Communicate with internal and external customers in a professional manner.
Other duties as assigned.