Inspection Technician
About The Position
Conducts routine tests and inspections, documents deficiencies of fire alarm systems, fire safety systems, fire sprinkler systems and other fire safety product lines according to prescribed processes. Verifies proper operation; prepares accurate and timely documentation of work performed. Prepares inspection/ deficiency reports for submission to management. Interfaces with service management to ensure that all work is scheduled/handled. Interfaces with customers to explain work performed and answers their questions. Resolves customer concerns as quickly and effectively as possible. Must ensure customer satisfaction and a positive customer experience. Maintains and organizes truck inventory (parts and tools) to ensure proper response to customers’ needs.
Requirements
- Must adhere to company safety policies and procedures.
- Must be able to legally rent a car.
- Must have a strong work ethic.
- Must be detail-oriented.
- Must obtain NICET Level I in Inspection and Testing of Fire Alarm Systems and NICET Level I in Inspection and Testing of Water-Based Systems within one (1) year
- Must obtain and retain any licenses and certifications that are required by state and/or local codes.
- Fire alarm
- Cable
- Blueprint
- Security
- customer service skills
Nice To Haves
- upselling
Responsibilities
- Conducts routine tests and inspections, documents deficiencies of fire alarm systems, fire safety systems, fire sprinkler systems and other fire safety product lines according to prescribed processes.
- Verifies proper operation; prepares accurate and timely documentation of work performed.
- Prepares inspection/ deficiency reports for submission to management.
- Interfaces with service management to ensure that all work is scheduled/handled.
- Interfaces with customers to explain work performed and answers their questions.
- Resolves customer concerns as quickly and effectively as possible.
- Maintains and organizes truck inventory (parts and tools) to ensure proper response to customers’ needs.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
