Insolvency Associate, Credit Management and Recoveries

RBC • Mississauga, ON

13d • Onsite

About The Position

As an Insolvency Associate, you will work with Department managers within RCM to manage daily workflow activities within the Recoveries and Insolvency teams. You will review daily reports, complete Risk Reports, and serve as the referral point for Insolvency Officers and third-party vendors. Your role will involve applying analytical and problem-solving skills, along with delegated authorities (DA’s), to negotiate solutions for delinquent, insolvent, and written-off or at-risk credit products, while mitigating the bank’s financial and reputational risk. You will share your knowledge and balance your work with a focus on both quality and quantity.

Requirements

• 3+ years of recovery and Insolvency related experience
• Strong knowledge of RBC products, processes and services
• Proficient in using Collection Highway and Bankruptcy Highway systems
• Demonstrated passion for performance, productivity and a superior client experience
• Strong aptitude for organizing and prioritizing effectively
• Professional oral and written communication skills, and ability to interact with internal and external service partners and Vendors
• Ability to grasp complex concepts, regulatory and compliance knowledge as it relates to Collections & Insolvency
• Able to work various shifts within the business hours of 8am-6pm Monday to Friday

Nice To Haves

• Enhanced problem solving skills
• Excellent analytical thinking
• Ability to make decisions despite ambiguity
• Fluent in English and French

Responsibilities

• Focus on enhancing personal and team productivity and quality measures in attainment of established Client Service Commitments (CSC’s) and/or Service Level Agreements (SLA’s)
• Utilize deep knowledge and experience of diverse RBC products, processes and services and supporting systems/applications required to transfer knowledge to employees through for processes, complex and/or specialized transactions and/or investigations
• Exercise due diligence in following RBC operational risk policies, procedures, standards and guidelines
• Use language, behaviors and actions to support a positive and productive work environment on a consistent daily basis
• Use a collaborative approach in dealing with clients, colleagues and service partners
• Contribute to the overall success of the team by sharing ideas, best practices and values, and build on ideas presented by others

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Opportunities to building close relationships with clients.
• Career progression if you have what it takes to be the best!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed