Insights Lead, Instacart Business

Instacart
$128,000 - $161,500Remote

About The Position

Instacart Business (inclusive of Instacart Health) is scaling fast, and our commercial teams, leadership, and external partners need reliable, high-quality data to keep pace with it. We're hiring a Business Insights Lead to own this end to end — building the reporting infrastructure, analytical frameworks, and insights delivery that turn raw data into decisions. This role sits at the intersection of data, strategy, and commercial execution: you'll be the go-to analytical partner for internal leadership and the single point of accountability for external partner reporting. A year from now, GTM leaders will trust the numbers, partners will get consistent and timely reporting, and the business will have a repeatable system for surfacing growth opportunities before they're obvious.

Requirements

  • 5+ years of experience in analytics, business intelligence, or insights, including 2+ years in a B2B, commercial, or GTM-facing context.
  • A track record of owning end-to-end reporting programs — from data sourcing and modeling to delivery and stakeholder communication.
  • Strong proficiency in SQL and at least one BI/visualization tool (e.g., Tableau, Looker, Mode).
  • Experience building and maintaining recurring, full business-line reports and analytical frameworks at scale.
  • Strong communication skills — able to frame analytical findings clearly and influence decision-making across cross-functional partners and leadership.
  • Familiarity with sales performance metrics, pipeline tracking, and customer retention frameworks.
  • Comfortable operating in a fast-paced, ambiguous environment where priorities evolve and business context matters as much as technical skill.

Nice To Haves

  • Experience in a technology, marketplace, or B2B sales environment.
  • Familiarity with CRM data (e.g., Salesforce) and how it connects to downstream reporting and analytics.
  • Experience building or contributing to external partner-facing reporting programs.
  • A track record of turning ambiguous problem statements into clear, scalable analytical outputs.

Responsibilities

  • Partner-level insights and dashboards that give every leader timely, accurate visibility into business performance without having to ask for it.
  • Clear frameworks, reliable delivery cadences, and consistent data quality across every partner-facing output.
  • Deep-dive analyses that diagnosed performance gaps and pointed the business toward real, actionable growth across Instacart Business and Health.
  • Recurring analytical programs — retention, cohort analysis, pipeline health — running on their own and tracking the metrics that matter most to commercial success.
  • Closed gaps in reporting coverage, scalable self-service tools, and cross-functional partnerships that make the underlying data infrastructure work harder for everyone.

Benefits

  • new hire equity grant
  • annual refresh grants
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