Insights Analyst

BioScript SolutionsQuebec, QC
Remote

About The Position

Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Insight Analyst to join our Patient Support Programs at BioScript Solutions, where we put our patients first! At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Requirements

  • Post-secondary education or equivalent experience.
  • 5+ years of experience in an Insight Analyst or equivalent role.
  • Knowledge of data visualization with PowerBI dashboards or equivalent tools (e.g., Advanced Excel functions).
  • Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions.
  • Enhanced problem solving and critical thinking skills.
  • Strong collaboration skills.
  • Strong communication skills with the ability to work directly with clients; and lead presentations.
  • English proficiency is required for this position to effectively communicate with internal and external stakeholders.
  • Bilingualism (French and English) may be required depending on the specific role, location, and the needs of the organization.

Nice To Haves

  • Experience within pharmaceutical and/or patient support programs and an understanding of how data is used within these industries is a strong asset.
  • Experience in an external/client facing role.
  • Business acumen related to Health Sciences or Patient Support Program is a strong asset.

Responsibilities

  • Analyze data for market trends and patterns, communicate with internal (and external stakeholders (e.g., partners) and apply learnings.
  • Partner with Data Analytics, develop procedures for collection and analysis of data focused on quality to facilitate enhanced decision making.
  • Partner with our Data Analytics team to support real-word data (RWD) collection and real-world evidence (RWE) generation for health outcomes and economic impacts.
  • Provide recommendations for business decision making as a member of the NavieGo Data Governance Committee.
  • Provide proactive insights on performance KPIs and timely communication.
  • Work directly with internal stakeholders and external partners to understand their drivers and opportunities, linking insights based on data to enhance business processes and services.
  • Partner with program teams to find, create, and deliver enhancement and program efficiencies through data insights.
  • Using your experience, derive and present insights from the data to improve overall Patient Journey.
  • Partner with the Operations team, provide recommendations to enhance the patient experience using data insights.
  • Partner with the Program Management team and Data Analysts to generate analytical insights for internal and external purposes.
  • Partner with the internal data team to ensure data validity/integrity and issue resolution.
  • Responsible to report any patient safety information as per adverse event reporting requirements and product quality complaints reporting requirements.

Benefits

  • Flexible remote work options because we value your time and well-being.
  • Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
  • Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
  • Competitive salary, incentive program, and comprehensive benefits package.
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