Inside Technical Sales Engineer

Simplex Inc • Springfield, IL

4d

About The Position

The Inside Technical Sales Engineer works in customer service, sales, and sales account management. The role involves learning Simplex products and their applications under the direction of a manager and in cooperation with other staff. It is a technical position requiring the ability to interpret requirements and develop design solutions. The role is expected to grow quickly toward independent work within 3–6 months.

The position is hands-on and involves active participation in projects, manufacturing, and interactions with customers and owners of Simplex products. It provides comprehensive customer service for equipment sales, from the initial inquiry through successful use of the product in the field.

Requirements

• Technical background through education and/or experience equivalent to a two-year technical degree, preferably in an electrical discipline.
• Demonstrated successful oral and written communication skills.
• Problem-solving skills and the ability to work effectively under deadlines.
• At least two years of successful experience in a technical sales environment.
• Computer skills, including familiarity with MS Word, Outlook, Excel, and Access.
• Ability to communicate clearly in English by reading, writing, and speaking.

Nice To Haves

• Basic understanding of AutoCAD.

Responsibilities

• Take on small orders initially to learn the business and progress to more advanced projects.
• Respond to catalog and literature requests in a timely manner.
• Submit and review communications between customers and engineers, including working through required changes.
• Interpret product drawings and customer specifications and relay specifications accurately to the engineering department.
• Provide technical assistance to contractors, engineers, and sales representatives.
• Communicate with customers by phone and email to confirm information, specifications, expectations, and needs.
• Ensure projects progress according to stated deadlines and timeframes.
• Obtain missing information needed to complete projects and promptly communicate change orders to affected departments.
• Follow up on quotes to increase conversion into sales orders.
• Present seminars for professionals and participate in trade shows.
• Provide comprehensive service for assigned sales accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree