Inside Team Member -7119

Domino's Franchise • Mead, WA

15h • Onsite

About The Position

Domino's Inside Team Members, also referred to as Customer Service Representatives (CSRs), serve customers throughout their shifts. The role calls for a positive personality, a clear and energetic voice, customer-service orientation, and familiarity with product details, services, charges, and other information customers may need. Team members are trained and may perform other workstation duties within the restaurant as needed. The work can involve outdoor conditions, varying temperatures, noise, moving mechanical parts, dangerous equipment or sharp tools, and exposure to fumes, odors, dust, or toxic chemicals. It can also be physically demanding, including repetitive hand use and prolonged standing, as well as bending, twisting, reaching above shoulder level, crouching, stooping, or kneeling.

The wage range for CSRs is $17.13–$18.13. Performance evaluations by Regional Supervisors may result in raises in $0.25 increments, up to $1.00 over minimum wage, before eligibility for a management position. CSRs frequently receive tips through an in-store tip pool, distributed daily or bi-weekly.

Requirements

• Be at least 16 years old.
• Be attentive to detail.
• Be customer-oriented, friendly, and energetic.
• Have cash management skills.
• Be able to work long hours, scheduled or unscheduled, including nights, weekends, and as emergencies arise.
• Be willing to learn and perform other workstation duties within the restaurant as needed.
• Perform the listed duties with reasonable accommodation if needed.

Responsibilities

• Attract potential customers by answering product and service questions and advertising or wobble boarding.
• Open and maintain customer accounts by recording and updating account information.
• Prepare and package food products.
• Collect payment and hand out orders to customers.
• Resolve product or service issues by identifying the cause, explaining and selecting a solution, expediting corrections or adjustments, and following up to ensure resolution.
• Maintain financial accounts by processing customer adjustments.
• Contribute to team efforts by completing related requests as needed.
• Perform other workstation duties within the restaurant as needed.

Benefits

• Paid sick leave per Washington law.
• Health care benefits for full-time employees working 30 or more hours per week, after waiting periods.
• Dental and vision plans available to purchase.
• Tips through an in-store tip pool, frequently distributed daily or bi-weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed