Inside Systems Engineer

Vistance Networks•Charlotte, NC

11d•Onsite

About The Position

Ruckus Networks is seeking an Inside Systems Engineer to join their Inside Sales Organization in the Greater Charlotte, NC area. This role will support Inside Sales Account Managers (ISAMs) in designing and selling Ruckus networking solutions to End Customer communities. The position focuses on Ruckus Product Solutions sales and partner development/enablement, involving technical demonstrations, proof of concept trials, technical training, providing design input, solution-focused selling, and delivering presentations. The ideal candidate is a self-starter with strong technical skills, industry knowledge, and advanced interpersonal skills, with prior customer-facing Systems Engineer experience.

Requirements

Undergraduate or graduate degree (BS/BA minimum) in Electrical, Computer, or Networking Engineering; Computer Programming; Information Technology; Management Information Systems; Computer Science; Mathematics.
1 or more years of proven experience working with IP/Wireless technologies.

Nice To Haves

A good understanding of the concepts around pre-sales engineering and sales processes.
Exceptional interpersonal skills, both written and oral, on technical solutions to a variety of audiences that may include a manager or director-level decision-makers.
Basic understanding of business drivers and how to map these to a custom solution.
Basic knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax, wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, configuration, troubleshooting, Layer 4-7 application services, security authentication methods, and products, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), etc.
Basic working knowledge of the following areas of specialization: VLAN; Security; VoIP; QoS wired/wireless; BYOD/MDM; PTP; Mesh; Wireless Controller Architectures; Wi-Fi protocols and transmission, RF engineering, Indoor, and Outdoor wireless deployments; Packet Capture/Analysis Tools; WLAN Security in the areas of Authentication, Encryption, RADIUS/AAA, EAP/PSK, and Active Directory.
A solid understanding of RUCKUS wireless and wired portfolio and related technologies would be a huge plus.

Responsibilities

Perform pre-sales engineering design.
Create Bill of Materials.
Engage in sales opportunities.
Provide technical training individually or in group settings using multimedia or web technology.
Develop a strong understanding of Ruckus Networks wireless, wired, and software products.
Act as a technical advisor to End Customers, differentiating and positioning RUCKUS products.
Assist the ISAM in driving revenue and selling solutions to achieve quota goals.
Perform technical demos.
Conduct proof of concept trials.
Deliver technical training.
Provide quality design input and review.
Engage in solution-focused selling and positioning to all levels of decision-makers.
Deliver presentations for customers, partners, prospects, and events.
Develop partner enablement strategies.