Inside Sales

Visual Sound•Broomall, PA
•Onsite

About The Position

Visual Sound is seeking a results-driven Inside Sales Rep for its headquarters in Broomall, Pennsylvania. This fully onsite role supports Account Managers, grows the company’s client base, promotes its services, and develops new business. The position also involves reviewing bids, identifying opportunities, handling contract renewals, and servicing existing accounts. The ideal candidate has experience with audiovisual technology, inside sales, business development, and customer service. Office hours are Monday through Friday, 8:30 AM to 5:00 PM.

Requirements

  • Prior experience in B2B sales, customer service, outbound prospecting, and cold calling.
  • Comfort engaging with decision-makers and a strong motivation to sell and close.
  • Excellent oral and written communication, organizational, and negotiation skills.
  • Knowledge of contract renewals.
  • Ability to upsell and cross-sell products and services based on customer needs.
  • Familiarity with CRM platforms such as HubSpot or Salesforce.
  • Proficiency in Microsoft Office applications.
  • Ability to work independently in a fast-paced environment.

Nice To Haves

  • Experience with audiovisual technology.
  • A strong understanding of AV technologies.

Responsibilities

  • Generate new business revenue for AV services by soliciting and obtaining orders.
  • Develop sales opportunities by investigating and identifying potential leads.
  • Build strong rapport with prospects and customers; prepare quotes and proposals; research competitors and industry trends.
  • Conduct cold calls, email outreach, and follow-ups with decision-makers.
  • Build and maintain a healthy sales pipeline focused on recurring revenue.
  • Answer email and phone inquiries, enter customer information, and fill orders.
  • Meet or exceed sales targets and KPIs.
  • Collaborate with technical, service, and sales departments.
  • Maintain accurate records in CRM systems, track activities, and forecast sales.
  • Assist the account management team within the Command and Control department.
  • Handle contract renewals and identify opportunities to upsell and cross-sell products and services based on customer needs.
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