INSIDE SALES TERRITORY MANAGER – USA

Stark Future•Tampa, FL

About The Position

As an Inside Sales Territory Manager for the United States, you will be an integral part of our Inside Sales organization that works towards building relationships with customers and growing the Stark Future community and brand. This role is an opportunity to be part of a high-performance sales team where effort, ambition, and results are directly rewarded. With a competitive base salary and an industry-leading commission structure, success in this role is driven by determination, resilience, and a passion for delivering exceptional customer experiences. As an Inside Sales Territory Manager, you'll own our U.S. Inside Sales operations end to end, making sure no lead slips through, every customer sticks around, and the team has the processes it needs to scale. As an Inside Sales Territory Manager, you will be responsible for the performance of the U.S. Inside Sales Team and we will measure performance on the following criteria: Team sales performance Lead conversion rate Customer satisfaction (CSAT) Sales Pipeline & CRM Management Team activity and productivity Responsiveness and decrease of the SLA and target set by HQ

Requirements

At least 5 years in sales, including 2+ years leading or managing a team.
A proven track record of meeting and exceeding targets, both individually and through a managed team.
Successful experience within the automotive industry.
Demonstrated experience coaching and developing sales reps, ideally in a fast paced, commission-driven environment.
Strong CRM proficiency, including hands-on pipeline management, reporting, and forecasting.
Experience shaping how a sales team operates, whether the sales process itself, lead routing, or follow-up cadences.
Strong data fluency, using conversion rates, pipeline data, and customer feedback to inform decisions.

Responsibilities

Build and develop processes, in collaboration with Stark’s headquarters in Spain to tackle American market specificities
Own the team's conversion targets: set, monitor, and improve
Serve as the senior product expert, ensuring the team can confidently advise on Stark product features, configurations, and benefits and stepping in on complex or high-value deals.
Own and report on key metrics, including customer satisfaction, conversion, and revenue.
Ensure maintenance of the CRM pipelines to improve team efficiency and to track performance
Set directives to Inside Sales Team members in collaboration with relevant stakeholders
Build and maintain the structured follow-up cadences to nurture and close deals.
Ensure that the team is delivering world-class customer experience