Territory Sales - Inside Sales Representative

Cummins • Shoreview, MN

2d • Onsite

About The Position

We are looking for a talented Territory Sales - Inside Sales Representative to join our team specializing in Sales in Shoreview, MN. In this role, you will make an impact in the following ways: Generate revenue growth by converting inbound inquiries and prospect opportunities into sales while identifying additional opportunities for cross-selling, up-selling, and repeat business. Build strong customer relationships that increase loyalty, customer satisfaction, and long-term business value through consistent execution of the Cummins Sales Process. Support sales success by developing and qualifying leads, assisting with quotations and RFPs, and enabling efficient progression through the sales cycle. Help achieve revenue and margin targets by conducting effective customer interactions, supporting negotiations, and aligning solutions with customer needs. Improve the customer experience by promptly addressing concerns, resolving transaction issues, and serving as a trusted point of contact throughout the sales process. Maintain accurate sales forecasting, reporting, and customer data within CRM and sales systems, providing visibility that supports informed business decisions. Collaborate with internal teams to balance inventory, service, and delivery capabilities with customer expectations, ensuring commitments are met. Drive continuous business growth by identifying process improvements, supporting new customer account setup, strengthening cross-functional coordination, and increasing overall customer value.

Requirements

• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Limited prior experience required.
• Experience with customer relationship management software desirable.
• Experience with other software-based sales and business tools desirable.

Nice To Haves

• Experience as a quote analyst or another sales support function desirable.
• Limited travel may be required.

Responsibilities

• Generate revenue growth by converting inbound inquiries and prospect opportunities into sales while identifying additional opportunities for cross-selling, up-selling, and repeat business.
• Build strong customer relationships that increase loyalty, customer satisfaction, and long-term business value through consistent execution of the Cummins Sales Process.
• Support sales success by developing and qualifying leads, assisting with quotations and RFPs, and enabling efficient progression through the sales cycle.
• Help achieve revenue and margin targets by conducting effective customer interactions, supporting negotiations, and aligning solutions with customer needs.
• Improve the customer experience by promptly addressing concerns, resolving transaction issues, and serving as a trusted point of contact throughout the sales process.
• Maintain accurate sales forecasting, reporting, and customer data within CRM and sales systems, providing visibility that supports informed business decisions.
• Collaborate with internal teams to balance inventory, service, and delivery capabilities with customer expectations, ensuring commitments are met.
• Drive continuous business growth by identifying process improvements, supporting new customer account setup, strengthening cross-functional coordination, and increasing overall customer value.
• Take initiative with a sense of urgency and enthusiasm, proactively pursuing sales opportunities, resolving customer concerns, and driving business growth.
• Communicate effectively with customers, sales teams, and internal stakeholders by tailoring messages to different audiences and clearly explaining products, services, and solutions.
• Maintain a strong customer focus by understanding customer needs, building trusted relationships, and delivering solutions that create long-term value and loyalty.
• Use strong persuasion and value-selling skills to articulate Cummins' value proposition, differentiate offerings from competitors, and gain customer commitment.
• Plan and prioritize activities effectively to manage accounts, maintain a healthy sales pipeline, achieve sales objectives, and meet revenue targets.
• Apply account planning, sales forecasting, and pipeline management principles to identify growth opportunities, track progress, and make informed business decisions.
• Develop deep customer insights through effective questioning, research, and analysis, allowing you to tailor recommendations that align with customer needs and buying behaviors.
• Embrace diverse perspectives and leverage channel awareness, pricing strategy knowledge, and cross-functional collaboration to create customer-focused solutions that support both customer success and business goals.
• Support execution of strategic account plans through coordinated opportunity management, stakeholder engagement, account reviews, customer retention and growth activity.
• Provide commercial excellence support through quotation governance, pricing validation and proposal standardization to improve quote quality, responsiveness and customer experience.
• Maintain and analyze opportunity pipeline, sales forecast and customer activity data to support business planning, forecast accuracy and strategic account decision making.
• Develop and maintain knowledge-management resources, standard work and digital tools that improve sales effectiveness, organizational learning and information accessibility across CPG/CSSNA.
• Coordinate Sales, Planning, Purchasing, Operations, Manufacturing, Marketing, OMCS and other stakeholders to execute strategic customer initiatives and business priorities.
• Support adoption of AI-enabled and digital productivity solutions that improve commercial processes, customer responsiveness, forecasting visibility and operational efficiency.
• Recommend process improvements that strengthen alignment, reduce non-value-added work and improve the customer and employee experience.

Benefits

• Compensation: Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree