Inside Sales Support
About The Position
This role provides essential support to the outside sales team by processing priority transactions, increasing business through direct sales and COD orders, and managing telephone orders from initial inquiry to quote generation. The position involves reviewing tickets for billing, processing billing reports, and establishing/maintaining customer relationships through effective communication and technical information sharing. The Inside Sales Support role also requires gaining familiarity with daily business operations, contributing to operational improvements, and following up on customer quotes and lost sales. Additionally, the role involves gathering marketing intelligence, implementing sales strategies, maintaining various reports (crushing logs, daily sales, sales order entries, backlog, billing), and participating in training to enhance product knowledge.
Requirements
- Strong computer skills, math and writing skills sufficient to estimate project costs and write proposals; and math skills to develop, track, and prepare job costs reports
- Must have excellent verbal communication skills to communicate with other employees, supervisors, and clients
- Ability to multitask while remaining focused
- Ability to drive motor vehicle
- Ability to stand for extended periods of time without breaks
- Proficient skills in MS Office, specifically MS Excel
Nice To Haves
- Some sales experience, preferred
- Knowledge of Construction, Concrete & Asphalt Recycling and or Demolition, preferred
Responsibilities
- Assist outside sales personnel by processing priority transactions
- Increase business by selling to customers in addition to taking COD orders
- Process telephone orders by gathering all pertinent information to get a quote
- Review tickets for billing; and processes billing reports
- Establish and maintain customer relationships, communications with customers and co-workers to provide technical information
- Gain familiarity with the day-to-day operations of the business and participates in improving operations by offering potential alternatives to existing methods
- Provide follow-up for customer quotes and lost sales
- Gather marketing information regarding customers, competitors and pricing as well as implements sales strategies set forth by senior management
- Maintain reports including but not limited to crushing logs, daily sales reports, sales order entries, backlog report and billing reports
- Participate in training opportunities to enhance and maintain personal and product knowledge
- Perform other duties as assigned
Benefits
- Medical, Dental, and Vision Insurance
- Paid vacation and sick time
- 401k with Employer Match
- 11 paid Company holidays
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- Tuition reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- Employee Discount Programs
- Professional Training and Development Programs
- Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
