Inside Sales Support

American Welding and Gas • Baytown, TX

1d • Onsite

About The Position

American Welding & Gas is hiring an experienced industrial inside sales professional for its Baytown, Texas location. The role supports customers and Territory Managers by preparing quotes, handling order calls, helping resolve emergency orders, and managing and growing sales among house accounts with annual sales below $10,000. The employee will collaborate with the Sales VP to establish customer-call benchmarks and sales, margin, training, and professional-development goals, and will use company-designated tools to plan and track work. The position also requires positive, professional interactions with associates, customers, vendors, and other business partners, and meeting objectives set with management.

American Welding & Gas manufactures and distributes industrial gases and provides welding supplies, along with industrial, medical, specialty, food, and beverage gases. The company is headquartered in Raleigh, North Carolina, and reports more than 800 employees, over 100 retail locations, and 22 fill plants. It is family- and teammate-owned and is an Equal Opportunity/Affirmative Action employer.

Requirements

• 1–3 years of previous sales experience.
• Strong time-management skills.
• Critical-thinking skills.
• Strong written and oral communication skills.
• A strong industrial background.
• Bachelor's degree or industry experience preferred.
• Knowledge of welding and gas products strongly preferred.
• Industrial sales experience strongly preferred.
• Successful track record of managing a sales territory.

Nice To Haves

• Goal-oriented approach.
• Interpersonal skills.
• Ability to navigate Word, Excel, and PowerPoint.
• Sales-process training.
• Knowledge and understanding of financial accounting terms and principles, including gross margin and gross margin percentage.
• Bachelor's degree or industry experience.
• Knowledge of welding and gas products.
• Industrial sales experience.

Responsibilities

• Prepare quotes for customers.
• Assist Territory Managers in reviewing and managing existing customer accounts receivable balances to help minimize working capital investment and financial risk.
• Take customer calls for new orders and assist with resolving emergency orders.
• Call on house accounts with annual sales below $10,000 to increase sales volume and frequency.
• Grow sales with house accounts by telemarketing other products.
• Collaborate with the Sales VP to establish benchmarks for customer-call frequency and objectives.
• Track and update opportunities in CM, growth expectations and goals related to sales and margins, product training and development, and professional-development goals.
• Use Outlook, Call Proof, or other company-designated CRM platforms for planning, scheduling, and professional time management.
• Maintain and demonstrate a positive attitude with associates, customers, vendors, and other business partners.
• Meet goals and objectives set by and with management.
• Perform other duties as assigned.

Benefits

• Competitive salary.
• Medical, dental, and vision insurance with no waiting period.
• Company-paid life insurance.
• Company-paid short-term and long-term disability.
• 401(k) with company match.
• Paid holidays and paid time off.
• Drug-free work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed