Inside Sales Support Specialist

TEKsystems • Woolwich Township, NJ

8d • $30 - $31 • Onsite

About The Position

TEKsystems is currently supporting a client in NJ for an Inside Sales Support Specialist. This role will be supporting the sales process and escalated customer needs to maintain a high-quality customer experience. Applicants with a technical aptitude and prior sales support are encouraged to apply. Provide sales and customer support through product knowledge, troubleshooting and understanding customer needs. This role will be escalated support for sales and service.

Requirements

• Inside sales and customer service experience
• Technical knowledge and ability to read blueprints
• Order management experience
• ERP system experience
• Experience in a manufacturing or industrial setting

Responsibilities

• Provide inside sales support to customers and sales reps
• Escalation and troubleshooting support for customer service spare parts team
• Communicating with sales, assembly, engineers and customers
• Technical assistance for spare part needs
• Purchase order management and inventory oversight
• Upsell additional products if necessary

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed