Inside Sales Support

Harrington Process Solutions•San Francisco, CA

2d•$26 - $29•Onsite

About The Position

Founded in 1932 and headquartered in South San Francisco, California, Fluid Gauge Company (FGC) specializes in distributing high-quality engineering and industrial products for fluid process and flow control. Serving a wide range of industries, from power generation and manufacturing to food processing, FGC provides essential equipment, including pressure gauges, valves, and fittings compatible with both metal and plastic piping systems. Known for its reliability and technical expertise, FGC is dedicated to supporting the operational needs of customers in industrial, municipal, and marine sectors. FGC recently joined the Harrington family of companies, making it part of the country’s leading provider of process control solutions. This strategic move expands our capabilities, allowing FGC to offer a wider array of solutions to our clients across a broad range of industries. Being part of the national Harrington family also offers our employees enhanced career mobility and new opportunities to learn and grow.

Requirements

1-2 years experience or training in industrial wholesale distribution in the pipe, valve and fitting industry preferred
1-2 years of sales experience

Responsibilities

Utilize the company ERP system to enter sales orders utilizing system recommended discounts and pricing. Obtain manager approval for pricing adjustments.
Use Company approved sales and marketing techniques and tools to include use of Harrington website and E-Commerce platform.
Determine best delivery methods for each customer order based on customer needs and most economical methods. Coordinate with branch Sales Office Manager on delivery schedules and communicate this information to the customer.
Prepare and respond to customer requests for pricing and availability quotes by gathering information from submitted bills of material, contacting the customer for additional information, and gathering pricing information from suppliers and the ERP system order entry system using customer discount information. Send the completed quote to the customer and determine quote follow up dates. Maintain quote files.
Respond to customer requests for order status by gathering information from the computer system, consulting with vendors and with other company personnel and calling the customer with updated information.
Utilize the company ERP software to create part-item numbers and updating of bill of materials.
Understands eCommerce platform
Responsible for receiving materials, pulling and shipping orders for customers, ordering replacement stock and providing excellent customer service and sales support to our valued customers.

Benefits

Medical Plans: Choose from HDHP/HSA (with monthly company contributions) or a PPO option.
Spousal HRA: SIHRA covers 100% of eligible expenses up to $9,400 per individual or $18,800 per family each calendar year.
FSAs: Flexible spending options for health and dependent care expenses.
Dental: Comprehensive, including orthodontic care for both children and adults
Vision: Includes discounts on Lasik.
Telehealth & Concierge: 24/7 healthcare access with prescription services for enrolled members.
Life Insurance and AD&D: Company paid life and AD&D coverage
Long Term Disability: Company paid LTD program
Optional Coverages: Short term disability, voluntary pet care, identity protection, voluntary life insurance with optional dependent coverage, plus supplemental critical illness, accident, and hospital indemnity.
Employee Assistance Program: Professional support for employees during critical times.
Disability: Options for both short- and long-term coverage.
401(K) & Roth: 100% company match on the first3%, plus 0.5 match on the 4th and 5th%
Paid Time Off: Start with 3 weeks, with the potential to accrue up to 5 weeks per year.
Holidays: 7 paid holidays, including the day after Thanksgiving.
Additional Leave: Coverage for jury duty, witness duty, and bereavement leave.