User Account: Inside Sales Support Specialist

Döhler Groep•Princeton, FL

13d•Onsite

About The Position

Our Inside Sales Support Specialist is the key point of contact for our Account Managers to support both new and existing customers. This position plays a vital role in delivering exceptional service that builds trust and long-term relationships. Working in close collaboration with Account Managers, you’ll help manage the entire sales cycle and coordination of internal departments. This role blends customer and internal interactions, ensuring smooth operations through accurate quoting, order processing, project flow and data management. If you’re detail-oriented, tech-savvy, and passionate about supporting sales success, this is a great opportunity to grow within a dynamic team. This is a full-time, onsite role based in our Princeton, NJ office and does not require any business travel.

Requirements

College Degree
2 - 5 years of experience in sales operations or sales support, ideally within the Food & Beverage, or ingredient industry
SAP knowledge preferred
Excellent communication skills with the ability to communicate to all levels
Demonstrated problem solving and analytical capability
Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives

Responsibilities

Processing sample requests in a timely and accurate manner
Preparing quotations, contracts and price agreements quickly in collaboration with Pricing Team and Account Managers
Keeping system tracking up to date with all relevant data inputs
Continuously updating customer master data.
Ensuring an optimum exchange of information within the division and with the interfaces.
Supporting Sales and customers during entire Lead-to-Order process, including Opportunity management Requests for Information (RFI).
Fulfilling administrative tasks to support Account Managers, including Forecast entry and New Product set ups.
Proactively managing any customer overdues.