Inside Sales Support Specialist

Döhler GmbH•Plainsboro Township, NJ
•$75,000 - $90,000•Onsite

About The Position

The Inside Sales Support Specialist is a key contact for Account Managers supporting new and existing customers. Working closely with Account Managers and internal departments, the role helps manage the sales cycle and deliver accurate quoting, order processing, project coordination, and data management. It is a full-time, onsite position based in the Princeton, New Jersey office and does not require business travel.

Requirements

  • College degree.
  • 2–5 years of experience in sales operations or sales support.
  • Excellent communication skills, with the ability to communicate with all levels.
  • Demonstrated problem-solving and analytical capability.
  • Ability to operate in a fast-moving and sometimes ambiguous environment, with responsibility for achieving business objectives.

Nice To Haves

  • Experience in the Food & Beverage or ingredient industry.
  • SAP knowledge.

Responsibilities

  • Process sample requests in a timely and accurate manner.
  • Prepare quotations, contracts, and price agreements in collaboration with the Pricing Team and Account Managers.
  • Keep system tracking up to date with relevant data inputs.
  • Continuously update customer master data.
  • Ensure an effective exchange of information within the division and with interfaces.
  • Support Sales and customers throughout the Lead-to-Order process, including Opportunity Management and Requests for Information (RFI).
  • Complete administrative tasks supporting Account Managers, including forecast entry and new product setups.
  • Proactively manage customer overdues.

Benefits

  • Flexible development opportunities across departments.
  • Opportunity to broaden skills, discover strengths, and shape a career path.
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