Inside Sales Supervisor

Bron Tapes • Denver, CO

19h • Onsite

About The Position

Bron Tapes is a premier distributor of pressure sensitive tape and adhesive products, founded in Denver, CO in 1977. They are seeking an Inside Sales Supervisor to lead a team of inside sales representatives who proactively drive revenue through outbound prospecting, account growth calls, and campaign-based selling. This role involves balancing coaching and pipeline accountability with hands-on involvement in key accounts and cross-functional coordination with outside sales, marketing, customer service, and business operations.

Requirements

• 3–5+ years of proactive/outbound inside sales experience in industrial/B2B distribution.
• 1–2 years in a lead or supervisory capacity preferred.
• Track record of hitting outbound activity and revenue targets, not just handling inbound demand.
• Strong coaching skills specific to sales technique and prospecting discipline.
• Comfortable holding a team accountable to activity metrics, not just service metrics.
• Hands-on experience with multiple sales techniques (including cold calls).
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• CRM experience (Salesforce, HubSpot, Microsoft Dynamics).
• Professionalism, high energy and excellent communication skills (Verbal & Written).

Nice To Haves

• Bachelor's degree preferred, but not required.
• NetSuite or other large ERP experience desirable.
• Knowledge of manufacturing, aerospace, or industrial products a plus.

Responsibilities

• Supervise, coach, and develop a team of inside sales reps focused on outbound calling, prospecting, and proactive account penetration.
• Set and monitor daily/weekly outbound call and talk-time targets, alongside quote volume and conversion metrics.
• Drive execution of outbound campaigns (win-back, cross-sell/upsell, new account acquisition, price-increase notifications).
• Monitor team performance against KPIs: outbound activity volume, pipeline generated, quote-to-order conversion, win rate.
• Coach reps on call technique, objection handling, and proactive selling skills — not just service/order-taking.
• Partner with outside sales and marketing on target account lists, campaign priorities, and lead handoff.
• Handle escalated customer issues and support reps on complex/strategic account calls.
• Ensure accurate CRM activity logging (calls, opportunities, follow-ups) to track proactive selling effort.
• Conduct regular 1:1s and call coaching/ride-along (live or recorded) to reinforce outbound behaviors.
• Support hiring, onboarding, and training with an emphasis on selling aptitude, not just customer service skills.
• Report on outbound activity and pipeline metrics to sales leadership.
• Other duties as assigned.

Benefits

• 401k with match (after 60 Days of employment)
• Medical – Cigna Healthcare
• Dental – Cigna Healthcare
• Vision – Cigna Healthcare
• Flexible Spending Accounts
• Short- and Long-Term Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• MetLife Plans (Accident, Legal, ID Theft, Critical Illness & Hospital Indemnity)
• Paid Vacation and Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree