Inside Sales Supervisor

Ortho Molecular Products•Barrington, IL
•Onsite

About The Position

At Ortho Molecular Products, the future of our sales organization starts with the people we develop today. As an Inside Sales Supervisor, you'll play a pivotal role in identifying potential, building confidence, and helping aspiring sales professionals grow into high-performing contributors and future leaders. This opportunity is designed for someone who finds genuine fulfillment in coaching others and celebrating their success. While you'll drive performance, accountability, and daily results, your greatest impact will be the people you help develop along the way. From guiding new hires through their first milestones to helping top performers prepare for the next step in their careers, you'll have the opportunity to influence both individual growth and organizational success. Working closely with leadership, you'll help create a culture where coaching, accountability, and continuous improvement are part of everyday life. The impact you make won't just be reflected in sales metrics. It will be reflected in the careers you help launch, the confidence you help build, and the team you help create. If you're passionate about developing people, building winning teams, and making a lasting impact through leadership, we'd love to meet you. We are seeking a highly motivated and results-driven Inside Sales Supervisor to help lead the daily operations of our Inside Sales team in Barrington, Illinois. This role is responsible for coaching, performance management, employee development, onboarding, accountability, and sales process execution. As an Inside Sales Supervisor, you will provide hands-on leadership through regular coaching, call reviews, performance discussions, and real-time feedback. You will partner closely with the Talent Development Manager to ensure sales representatives are achieving expectations, developing professionally, and preparing for future career advancement opportunities. A successful candidate must be able to lead by example, drive consistent performance, and foster a positive, accountable, and collaborative team environment.

Requirements

  • Bachelor's degree in Business, Sales, Marketing, Communications, or a related field preferred.
  • 5+ years of inside sales experience preferred.
  • 3+ years of leadership, supervisory, coaching, or management experience preferred.
  • Demonstrated ability to develop, motivate, and coach others.
  • Strong communication, relationship-building, and leadership skills.
  • Ability to prioritize responsibilities and achieve results in a fast-paced environment.
  • Experience with CRM platforms and Microsoft Office applications.
  • Strong business judgment, problem-solving, and decision-making abilities.
  • Decisiveness, Discernment, Initiative, Persuasiveness, and Wisdom.

Responsibilities

  • Lead, coach, and develop Inside Sales Representatives through one-on-one coaching, call reviews, and ongoing performance feedback.
  • Drive daily sales activity, customer engagement, prospecting efforts, CRM utilization, and team productivity.
  • Support recruiting, interviewing, onboarding, and training of new Inside Sales Representatives.
  • Monitor performance metrics and create accountability around individual and team goals.
  • Conduct performance reviews and support employee development and career growth planning.
  • Provide active leadership on the sales floor through real-time coaching and support.
  • Partner with leadership to identify and develop high-potential employees for future advancement opportunities.
  • Identify and implement process improvements that enhance sales performance, efficiency, and customer experience.

Benefits

  • Health, HSA, Dental, and Vision Insurance
  • Life Insurance (company provided)
  • Short-Term Disability (company provided)
  • 401(k) Plan with company matching
  • Health Savings Account (HSA) with company contributions
  • 15 days of PTO annually
  • Paid Holidays
  • On-Site Wellness Meals
  • Gym Membership Reimbursement
  • Employee Assistance Program (EAP)
  • Voluntary Benefits (short-term disability, life insurance (whole/term), hospital indemnity, critical illness, and accident expense coverage)
  • Growth and Development Opportunities (access to company university and tuition reimbursement programs)
  • On-Staff Health Coach
  • Health and Wellness Initiatives (walking challenges, weight loss programs, health risk assessments, etc.)
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